PstaReviews of psta.net

The public transportation you offer is very very awful. People use your transportation for work, doctor's appointment,etc,etc.. This poor customer service Psta offer is awful and it starts with the the owners down to the managers. If we the people find others ways of transportation other than psta and fewer people use your transportation I guarantee Psta will be doing some laying off of people..I mean you'll act like you'll don't appreciate people using your transportation to keep you'll employed. The drivers are perverts I've been approached by numerous drivers with things yours drivers shouldn't be saying while there driving your buses.. Its just AWFUL

If I could give 0 stars I would. PSTA SUCKS worst bus company ever. Bus drivers make up there own schedules and aren't accountable if I ran the place you'd have no choice to be on time or you be fired. Waiting an hour for a bus is unacceptable out MORE BUSES ON

PSTA is expensive $2.50 no transfers so forces you to buy a $5 dollar all day pass. That's right it cost 5 dollars a day to take the bus. I know what your thinking then buy a car. Not everyone is fit for driving and I happened To be that kind of person. Regardless I walk 20 mins to the buss stop, ride for less then 5 and walk another 8 to get to work. It's a joke of a system I live in North St Pete not the middle of nowhere. Every single bus driver I have encountered has been rude. I've been screamed at, pass by (while waiting at the bus stop) scolded as if I was a child. I wouldn't even care about my commute if the drivers weren't so rude and poorly trained. I PSTA deserve 0 stars.

90% of the drivers are rude and nasty. The afternoon busses are never on schedule.

The admin thinks they are government employees what a joke.

Usually PSTA drivers are nice but today I had very bad experience with rude driver . She was very rude . I caught the bus route 9 with my 2 year old and took some time to take my daughter out of the stroller , driver simply started the bus and talk to me very rudely. I was almost fallen. While getting down from the bus she passed the comment. They should know that we are also in hurry but sometimes kids (2 years old)don't listen. Very bad experience today.

Some of the drivers are very nice. But the scheduled bus times are a joke. If your trying to commute using more than one bus ha! Good luck is all I have to say. I run like as in top speed and 99.9% of the time they see me with my 2 year old and could care less. I'm sitting at a hot bustop with my daughter as we speak because the 59 was early and so was the 34 so even after missing the 59 I ran at top speed and again missed another connection. It seems like the buses only care about people taking that one bus but there are 100s of us that need to use multiple buses with kids and that's why I gave you 1 star. You need to work on the schedule. Also terminals are closed after 5pm so anyone with a working full-time job can't use the restroom with kids or themselves. Horrible customer service.