Steve M.
Horrible company
Horrible company, beware
PSAcard is listed under Gaming.
PSAcard (psacard.com) has 209 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Steve M.
Horrible company, beware
Andy M.
I purchased two PSA 10 Pokemon cards off ebay, but they came from the PSA 10 Vault. The cards were shipped via Fedex, yet never arrived. I notified Ebay. They didn't care. Said contact PSA. I contacted PSA, and they said "not our problem, contact ebay". Back and forth, back and forth. Then I get an email from PSA that said ebay shouldn't have denied the claim, and they contacted them on my behalf, and expect a call from ebay. Shocker.......no call. Then I get an email from PSA acknowledging that the package was incorrectly denied. So here we are 4 MONTHS later. Im out $1750. And these two massive companies cant stop pointing fingers at who is responsible. Complete worthless. Everyone be aware of the company you are doing business with. They literally acknowledged the package was incorrectly denied, and they vanish. Complete trash. Both companies as far as im concerned.
Peter R.
If I could give them 0 stars I would. $45 a card for 20-30 day turnaround and it took over 59 days. Sent in 5 cards all hockey one from 1985 the other 4 from 1968 and before. 3 of the 5 cards didn’t even get a grade. Was given altered or non-holder on the others. These cards have been in plastic cases for over 30 years and no way have been altered or anything. Considering the scarcity and value of the cards I sent in a total rip off and a waste of money.
Robert P.
Just got a few cards back from PSA and cannot fathom the stupidity that exists in that company. I purposefully sent in off-centered cards and received 10s on a few of them. They graded my autos harsher than the cards themselves. PSA is trash and I will NEVER use them again, so much for the “gold standard!” How my dual-graded cards came before my other graded cards is beyond me?! SUCH A TRASH COMPANY!!!!!
Amy W.
So I am super disappointed with p. S a upgrading company i sent over 250 slabs and out of 250 slabs. Maybe I got 10 cards in AP. S a ten and the lower valued ones.I am disgusted, because I just heard now that they're going back from 45 to 55 grading after I spent over $3000. What happens to me now after they're grading better because of all the negativity, they got from their sixty forty grating, which I was in,? Psa, you guys should look out for your loyal customers like me who spend thousands on a regular basis because I stream what not and drip stream name ZaRdLiVeZoN i go to a lot of conventions.And I just overheard this weekend that you guys are going back to 45 to 55 grading submissioning i would love somebody to reach back out to me. From that corporate company my phone number is 9297050722. My name who is amy wierzbinsky and I want to hear back from somebody, from p S.A. to explain, what do you do to the people who spent thousands when you guys change your grading process when you guys were doing terrible grading. Now that you're back to your normal grading process, what happens to the people who spent thousands like I did as a streamer, I'm super disappointed in your grading I am a pokemon streamer and p s a has been around for a very long time, and I had to submit to beckett as much as I didn't want to because their grading is, better, my opinion compared to what your sixty forty was now that being said. Somebody can contact me from. There on my cell phone number, At and tell me how you're going to resolve this issue, because what do you do for the people who spend tons of money and lost a lot because you want to change your grading every other month? This is beyond disgusting. I want answers. I want resolutions. I want somebody to step up and answer from this company that's been around for a very long time. I am 47 years old. I remember as a kid grading through you guys with baseball cards and football cards and etx so please, I'm begging you guys. Whoever is he's listening from your company. Please respond to me as soon as possible. Thank you right now. You get a one start if you resolve this. I will change it, and I'm a big streamer where I am going to start. I'm telling people not to use p. S.A. until I hear back or somebody resolves what's going on. I should get some reimbursement on all the disgusting grades. I got back. Funny, you graded tens in the lower ends, but nines on the higher ends. Because, you know, the value that's very uncomfortable. Knowing that, that's how your company works. Anyways, please get back to me as soon as possible
Randy
I submitted a card for 15 day turnaround and paid the expedited fee for it. $59 and $20 to ship each way so Im into it for $100. PSA received my order on May 12th. It is now June 16th, they charged my card for the service and shipping on the 12th. Got the email my grade was ready that same day. PSA 10. Ok so i have been expecting an email with tracking but NO! I have sent numerous emails to them and all I got was that the 15 days is an "estimated" turnaround. So this morning I go to check to see about tracking and my submission that was showing completed is now back in QA for some reason. I will NEVER send to PSA directly anymore.
CC
Absolutely worthless to use this company anymore. No explanation, bull crap graders, and they take their issues outside of work onto the customer. Real POS company
Gevorg
They damaged the cards I sent (one of the cards had grease on it, disgusting) and some were very loose in the slab. They are also manipulating the population record by giving inaccurate grades. Tried to resolve it with their customer support, but they give inconsistent information and sometimes don’t respond weeks on end. And when you call them out, they just deny any allegation. Had no choice but to do a chargeback. First and last time I will use their grading service.