PSAcardReviews of psacard.com

PSA has lost all credibility. I used to grade with them years ago and the Service truly changed. There are cards that should get clearly a PSA 10 and got an 8. Seems like there is not much credibilty left in this money driven greedy company. Save your money and grade with TAG or other Services. But not with them.

What grades you get will depend on what grader your cards get sent to on the day, inconsistent, expensive and no notes explaining why you got the grade. If your grader is having a bad day, so will you.

I paid for an estimated 75 day grading and of course it been about 90 days. Then on top of that my card is supposed to be graded a 10 so they want to charge an increased fee. Sure I’ll pay your fee, BUT they want me to now pay the return shipping again. The customer service rep couldn’t wrap their mind around how I already paid return shipping. I sent documentation of it and highlighted where it was noted. The response was simply ignoring my attachment and saying to still approve the same increases fee for the 10 and their double dip of my shipping that I paid during submission. I did an in person drop off too and the rep Jacob tried to tell me I paid shipping to the facility.

Terrible customer service and shady business practices compromise the value of my collection in the long term. I regret ever paying for their service

Absolutely the worst customer service. They continue to mislead customers into paying for time based services and fail to deliver without price adjustments. False advertising is illegal. If there isn't class action law suit already.....I am certain there will be soon.

Scammers that don’t take responsibility for their actions. Damaged four of my cards and they hide behind the fact I submitted through game stop. Game stop hide behind the fact it was PSA that damaged them. This company is disgusting and needs a reality check. I am boss in active litigation against them and they are going to pay.

Absolutely terrible customer service, and that's when I finally got in touch with someone over the phone. Expedited A mega Charizard X ex 125/094 pristine! delivery has been completed but PSA is saying the item is miss labeled and they cannot tell what it is. Unable to help me with the situation at all, I was just told to wait and see what happens. THIS IS A PRISTINE ZARD. COMPLETELY UNACCEPTABLE.

I got a card from a reputable seller on a ebay auction. When I went to search the cert number it didn't come up. I messaged the seller and they said i can send the card back. But I also spoke to PSA and posted on Reddit asking the community. One really helpful guy managed to find the cert but it came up as ungraded, even though the card was a PSA10. PSAs response was to pay more money to send the card to PSA, pay insurance and ontop of all of that, they might not send the card back to me or pay the full insured value. They also said it might take months but Ebay only offers a 30 day money back guarantee. PSA said I should just return the card to ebay. But the Reddit community also said they've had this same problem happen with some of their cards. Where the cert number was not showing up and was most likely a issue on PSA end. It seems like PSA has a problem with its database but instead of fixing that, want people to just spend more money with them without putting in any effort to try resolve the problem online. I have given them photos, the link to the card showing up on their PSA search as authentic but (ungraded) and explained the situation to them. PSA seem like such a money grab company who treats their community like trash if they're not willing to shell out hundreds or thousands of dollars for their services. This card was quite expensive as well over $4000, so I would have assumed they would try resolve the issue more professionally. Not just ask you to pay more, not try to fast track the service, or try atleast check their database for the issue first. It's either give us more money or don't bother.. Really disappointed in PSA and their customer service.