Maria F.
Poor product quality and abysmal communication and customer care.
I ordered the bee necklace, it turned up and was lovely. 3 days wearing it, all of the gold colour had rubbed off, it is now all silver. I contacted you to explain, my email was passed to another team, and i never heard back. i contacted you again, you said it was being dealt with. i contacted you again asking what i should be expecting to happen, you said you would send a replacement. I contacted you again saying no replacement has arrived, you said it must have gotten lost in the post, you will send another... it has been months now and i still dont have a replacement, and i have absolutely no faith that you will ever send one. Poor product quality and abysmal communication and customer care.
Response from Project Honey BeesJun 20, 2021
Hi Maria We are extremely sorry about your terrible experience with us. We would love to give you a refund for your order, please let us know if you'd like that! Again sorry for the bad experience, I hope we can make it up somehow for you! Project Honey Bees.