Project Honey Bees is dedicated to the survivability of our planet by educating and training for sustainable pollination practices. Our goal is to provide information and tools to help keep honeybees healthy and working efficiently on farms worldwide thorough our continuous support to Bee Saving organizations.
Project Honey Bees (projecthoneybees.com) has 692 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
projecthoneybees.com
Website
projecthoneybees.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 13% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’ve only had my item a month and the chain broke. I’ve called and emailed and haven’t heard back. Just disappointed that no one can contact me back. Necklace is very pretty just didn’t last long. I hate to write bad reviews but just thought it would last longer than 30 days. Thank you.
Response from Project Honey BeesMay 15, 2022
UPDATE: Hi Maegan! We already reached out to you and haven't had a response yet, please let us know and respond to our email so we can further assist you with your order.
Hi there! We are sorry for your negative experience.
We will reach out to you and would love to offer you a refund or a new necklace on us! Sorry about that 🥲
KH
Kelly H.
Ordered for Christmas and still haven't…
Ordered for Christmas and still haven't received. No one answers email or phone call. I just want my money back or the product
Response from Project Honey BeesMar 1, 2022
Hi there! We are super sorry about your lost package and terrible experience!! We will issue you a refund right away, please let us know your order details!
SP
Serena P.
I placed an order that hasn't arrived…
I placed an order that hasn't arrived yet. I emailed customer service and got no response.
Response from Project Honey BeesJan 9, 2022
Hi Serena!
Please let us know more information about your order! I can see that you're messaging us from out of States, I would love to highlight that the packages shipped overseas take longer than the ones in the USA - as per our shipping info.
Please let us know more info about your order and we will figure out what happened to your package and as well as why did your support ticket go unanswered.
Sorry about that!
Update: Your order is still within our regular shipping times for our international packages! If you would like to know more information, please contact your local UPS and ask them about your tracking. Once the packages leave the USA borders, they are handed over to the local delivery carriers, in your case in Netherlands.
IC
Icarus
Scam or unprofessionalism, either way I'm disappointed
I made the mistake to not research about this company before ordering from them.
Something I regret now.
I can't say anything about the quality of the jewelry since I haven't received my order. Tracking it also doesn't provide me with any additional information. To be completely honest, I'm not even sure if they even sent anything out in the first place.
Please don't order from them, they're either a scam or just highly unprofessional. Either way, you're better off donating directly and then getting bee themed jewelry for half the price on Etsy.
Update: After they sent me a mildly passive aggressive reply here on trust pilot I decided to try and contact their customer support to get a refund.
I haven't received a reply or my order and I'm still unable to track it.
PHB is actually now trying to take my review down, looks like they worry more about their reputation then actually changing something about their ways.
Either way, I stand by my original review. Do not but from them.
It's been almost two weeks now instead of the advertised '3-5 days'.
Thanks for nothing.
Update 2: I have actually heard back from their customer service, which was kind of a surprise to me.
What didn't surprise me is the fact that they were...not helpful at all.
I requested a refund since my order still hasn't arrived after over two weeks now. I then got informed that I need to return my order to them.
Yes, the one that hasn't arrived. And probably won't arrive in the future either.
I'm amazed.
Response from Project Honey BeesDec 8, 2021
Hi there!
Wer are extremely sorry about your negative experience, to our understanding it seems like your order was lost, is that right? We are not entirely sure what happened these so please let us know more info about your order and we will look into it for you!
Meanwhile, please refrain from commenting on things you're not entire sure about. You can easily confirm our partnership with UC Davis on their website, which has our logo on it! Here's the link: https://honey.ucdavis.edu/support
We are in the continuos partnership with UC Davis Honey and Pollination center and we're definitely are not a scam! And of course, you are more than free to donate directly to UC Davis, we even encourage that if you cannot afford the jewelry, or prefer to do that for other reasons!
Products on Etsy are cheap copies that don't ensure the quality of our products. Also, with products on etsy you won't receive bee adoption and you won't contribute to UC Davis, but if you would like to order form Etsy and donate the rest to UC Davis feel free to do so! We are more than happy to have contributed to that donation even if indirectly :)
Anyways, once we find your order and troubleshoot it, we would love to send you a refund or a resend, just let us know!!!
UPDATE:
Hi there! If you mention your order number to us/provide us with the information that we initially requested from you, we could have easily assisted you. The reason why we decided to flag this review, is because you haven't gotten back to us or to Trustpilot with the information about your order.
We would love to give you a refund, feel free to screenshot this message and send it to our customer service team!
Also, would like to mention that packages to Europe/outside the USA might experience some delays especially during the holiday season. We can't really do much about the packages once they leave our warehouses, it's all up to the shipping companies not us :( But we will try to do what we can to make it right!
Update: Hi there! We asked for more details about your order through Trustpilot, however, you didn't provide us with that. I would love to help you personally, and be in case of your order as it seems to be an isolated case, but we need your support in this matter as well. Without you providing us info about your order, we can't track the refund to your account accurately.
CL
CL L.
This is definitely a SCAM
This is definitely a SCAM. Placed order since November 2020 and still didnt receive anything today (Aug 2021). If someone is pregnant, a baby would be born too.
My first follow up was in Feb 2021 (yes, I empathise then due to pandemic. It could be a challenge), it went crickets. After numerous follow up, and asking them to process a refund since they are not responding to me, they finally replied my emailed only on April 2021 with apology and promise to throw in a "freebee".
After another 4 months, I still haven't received anything nor hear from them. I'm surprised they even paid so many people to write good things for them here.
I also noticed that they frequently appear in facebook and instagram with so many fake comments. They will thank the good comments. But never reply those who said they haven't receive anything yet. After some time, those comments were deleted too.
Are you sure you are saving the bees, I think u are just scamming people online.
Update: I have finally received the refund after leaving a review here. Finally, it is proven that projecthoneybee is NOT A SCAM. Thank you very much. However, I will remain my review as it is here due to my experience. Please look into your operations/ customer service. Scolding your staff may not be the best solution and I hope you find ways to resolve any area of improvement. I always believe in treating employee well, they will be there to help us grow our business
Response from Project Honey BeesAug 2, 2021
Hi there!
Please send us your order number and we will issue you a refund! November 2020 was the point when we had the most troubles with delivery times due to covidd. We are more than happy to issue you a refund, please respond to our request to get some more information from you!
We are extremely sorry about your negative experience, if you are unsure about our legitimacy you can feel free to contact our partners and find out about it yourself! We also have our logos on our partners website, which further confirms our affiliation and help with saving the bees.
None of our comments and reviews are fake as that would be a direct violation of policy on all platforms. Feel free to check profiles of the so called "fake comments" and maybe reach out to them yourself! We do not remove the negative comments neither, we reach out to the customers who leave the negative comments privately, and once they are satisfied with the outcome they decide to delete the comments themselves.
Sorry again for your terrible experience, please let us know how to make it right for you! Once we figure out your information we will check which customer representative was in charge of your ticket and why was it so poorly handled.
No worry! We will give them a good scolding! We are extremely angry about this situation too.
DC
Dorothy C.
My order never came :( and they never…
My order never came :( and they never answer me
Response from Project Honey BeesAug 1, 2021
Sorry this happened to you Dorothy!
We will have a representative reach out to you directly so we can issue you a resend or a refund for your order, again sorry about that!
AA
Alhawraa A.
my order not here yet and I ordered it…
my order not here yet and I ordered it from may!
Response from Project Honey BeesJul 23, 2021
Hi there!
We are sorry for your lost package! We will reach out to you and ask if you would ilke a refund for your order, or if you wanted a resend! In case of a resend we will even add an extra item for your troubles! If your case is resolved we would appreciate a fair re-evaluation of the review.
Project Honey Bees.
EC
Edward C.
Absolutely horrible experience ordering…
Absolutely horrible experience ordering from ProjectHoneyBee. Ordered a necklace at the start of May, as I was getting a birthday gift for my partner's sister - the necklace has still yet to arrive. Obviously I had emailed and explained that the necklace was running late and I was growing concerned. Was told to wait a little longer - which I did. Fast forward to two months later and several more, admittedly increasingly frustrated, emails between myself and the customer service team and the necklace is still a no show - I have asked for a refund and the utter reluctance and lack of any attempt to rectify the situation is utterly shocking. Not recommended and I sincerely hope no one else has to go through the frustration and upset. I feel like I have been given the runaround by this company when I had originally been so polite and patient until things have progressed to this stage. Not worth the hassle.
Response from Project Honey BeesJul 2, 2021
Hi there! We are extremely sorry for your negative experience, we would love to send you a refund for your order or a resend of your package with some extra freebies as an apology from our end!
Please send us a message through our contact form and we will make sure you're taken care off! Again sorry about that!
