Melissa R.
I would absolutely discourage anybody…
I would absolutely discourage anybody And everybody who is considering the quote from prime carship They lure you in with a really low quote and then charge almost triple. My quote was $345 to ship from oregon to southern california. The in price I have to pay to get the car delivered is $900 My shipment date was to pick up the car on Thursday the ninth of april and on the very day that the car was supposed to go out, I learned that they didn't have a tow truck available at all. So I have to be willing to be flexible.They took my hundred dollar deposit, and if I go and try to find another tow truck company they're gonna charge me extra money for breaking contract. Friday morning arrived, was told truck would be there at 11am. 30 minutes prior James tells me that the price has increased. To $895. Unbelievable! I had to spend extra money and gas for an extra night hotel, stay Thursday night and now an extra 500 something dollars to get my car hauled home or It can cancel and pay a cancelation fee to prime car ship and still have to find someone to haul my car home, it's sitting in a public parking lot, I have no one app there to help me and had I thought of it, I probably should have just flown up there and rented a U-Haul truck with a trailer and hauled it home myself. I thought I had a good deal with prime car ship. But last minute, James Nick and Jack, all decided to harass me and abuse. My customer rights, I mean, I was held to a contract to only use their services. They should have been held to the same contract to show up on the same day. They had a whole week to schedule a tow truck driver. So it's not like they were doing it in the last hour at a whole week. To confirm someone for the price, they offered to meet. Or maybe they should have checked for tow tuck drivers in the area before they gave me a price. When the driver finally arrived, he shared with me that that's how these people operate they offer you a low rate, they lure you in with that make you sign a contract, leave a deposit that way you can't back out cause if you do back out when they overcharge you at the end. Then they're gonna give you a late fee of whatever fee they think, is best. The people at prime car ship are not operating in good business etiquette. They should probably be investigated. I believe that they are operating under fraudulent shady. Pretenses, I don't understand how they make their money cause I only gave them a $100 deposit and I'm paying the rest in cash to the dew dropping off my car. So all the prime car ship gets out of me is the deposit of a $100. And I changed my credit card number. I reported it lost so they won't be able to charge my card for anything else. And I've already contacted my bank to let them know if any charges come through from them, it'll be a fraudulent charge, not authorized, so no one should book prime car ship for their shipping of any cars, not one person




