PrepaidgiftbalanceReviews of prepaidgiftbalance.com

I purchased a gift card for my Granddaughter Birthday from Krogers, put $50 on it. After trying to use it, I was told it was Invalid before I even purchased it. I told Krogers Management on March 3, 2023, they said, they can’t help me. When I called the # on the Card they wanted a Picture Front and Back of my Drivers License. Let’s start a Class action Lawsuit

To replace the gift card; they wanted my social security number, date of birth, etc.. What a scam!

I put $160.00 on one of these cards as “emergency” money. When I went to register the card I found that it didn’t have a 3 digit security number on the back (which I immediately thought was fishy) You can’t use the card online without it, so they sent me a new card. When I received the new card, my balance was $2.06. :( Doubt I’ll ever see my money again. I don’t even know how or who I’d complain to about this card company…I think just don’t want it to happen to anyone else!

Like everybody else. I got a $100 gift card for Christmas. I tried using it for the first time today for it to only go through for $21. Went on their website to transaction history. It said $72 was used a month before from somewhere in NY. I called customer service to dispute. They said the card was already registered under a different name. I was told to send in a copy of this card front and back and also a government ID. That's a little strange. Why do they need a copy of my ID? Knew it was a scam right away. I started looking up reviews of this company and EVERYBODY has the same story. Do not ever send any personal info to a shady company like this!!!

Cannot register the card online, through the automated phone system or through talking to a live person. The only way to replace the defective card is by providing the original purchase receipt. For a GIFT CARD. Worst gift card experience ever, it seems to be a predatory company that just wants to keep the card balance.

Same experience as the rest. Ripped off for $50. Can't activate. No website available. Can't use online.

I'm having the same issue as many others--I tried to use my $100 gift card for the first time last night, and it was declined. The company is refusing to let me use it until I can prove with a receipt that it was intended for me. No one is going to have a receipt for a gift card--it's a GIFT! So I have no way to access the money. They also don't have a working website or a working email address, told me they're not allowed to tell me their company name, and wouldn't let me talk to a manager. I've talked to 4 different people at the number on the back of the card, and every time there is something new and sketchy that comes up. US Bank seems to be using this card as an easy way to simply keep everyone's money because we have no recourse.

If I could rate a zero I would. This is definitely a scam. This was a Christmas gift. Once activated a guy named Fernando used the card in California on PayPal. I called customer service said the card was issued to someone else. I asked if the guy worked with the company that scammed me. She said she couldn’t give out any information but proceeded to tell me to open an investigation I would need to send a copy of my government ID and social to her. I asked her if her and the company like scamming people and she hung up. I did call PayPal and the lady on the phone told me who the guy was that purchased items. I guy named Fernando. I have tried to call Visa gift cards numerous times and they will not answer my call now. Buyer beware STAY AWAY from this gift card!