person
its been 8 months and i still don't…
its been 8 months and i still don't have a website yet. I dont get replies, their phone hasn't worked once. Its terrible, just make the website your self.

Premium Web Stop is proficient at producing flawlessly responsive websites and custom web apps that appeal to all your creative senses with their innovative web designs.
Premium Web Stop (premiumwebstop.com) has 53 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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person
its been 8 months and i still don't have a website yet. I dont get replies, their phone hasn't worked once. Its terrible, just make the website your self.
customerJohn D.
I will keep this short and simple. I paid Premium Web Stop well over $4,000 for a custom website (Weightloss concern.com) I have been ignored and lied to by many including Mr. Adam Harris, who told me that employee Jay Anderson was DEAD. (yes, I said DEAD) Please my remaining refund of close to $1,000. I have the email address for your CEO. That will be my next correspondence. I will not just go away! John Derrickson
Johnny D.
DON'T WORK WITH THEM. They are very unprofessional and unethical. They will promise the world and will not deliver anything. You will never be able to get a hold of them unless they want to sell you something. If you stop paying you will never hear from them. Paying will not get you any progress. If you are non-technical they will definitely get you stuck for a lot of money. If you are technical, you should know they will keep your assets, like domain name and content when you fire them!
Response from Premium Web StopJul 31, 2024
Dear John Derrickson, We sincerely apologize for your negative experience and understand your frustration. It's disheartening to hear that our services did not meet your expectations and that you faced difficulties in communication and project delivery. We take your feedback seriously and are committed to addressing any issues. We strive to maintain professionalism and transparency in all our interactions, and it's concerning to learn that this was not reflected in your case. We would like to investigate your concerns further and ensure that any unresolved matters are addressed promptly. Please reach out to our customer service team with your specific case details so we can work towards a resolution. We value your feedback and are dedicated to making improvements based on it. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make things right.
Aman S.
They will never get on camera for a call. I never saw any milestones. I did not see any progress. They showed a demo website on Wordpress and gave me the link to that, nothing else, not even the admin username and password to the Wordpress dashboard, not even repeatedly asking. I asked them to train me on the dashboard but they kept making some or the other excuse. I gave them wireframes for landing page, they did not deliver on them and asked for more money (for 72 additional developer hours) to move from Wordpress to php. I said no and asked them to use Wordpress. No progress happened. They never came to any zoom calls I scheduled. Then James called and said he can do the work with a discounted 24 hours worth of developer hours. I could not understand how since till now he had not taken the time to discuss my requirements completely and how did the work reduce to 24 hours from 72 hours! Not even once did we have a full requirements discussion. I finally asked for refund and kept getting bounced around. I was threatened that they will keep the domain name and all the brand assets. It was very very stressful. I would avoid them and advise anyone to not use them.
Response from Premium Web StopJul 31, 2024
Dear Aman Singh, We're genuinely sorry to hear about your experience and regret any stress and inconvenience it caused. We understand the importance of transparency, clear communication, and delivering on promises, and it’s clear that we fell short in your case. We take your feedback very seriously and are investigating the issues you've raised. The lack of progress, unclear communication about project requirements and timelines, and concerns about asset control are not in line with our standards. We aim to ensure that our clients are fully informed and comfortable with each step of the process, and we deeply apologize for not meeting those standards in your experience. Our team is committed to resolving your concerns, including the issues with access and refunds. Please reach out to our customer service department with your case details so we can address these matters directly and work towards a resolution. Thank you for bringing this to our attention, and we sincerely apologize for any frustration this situation has caused. We are committed to learning from this experience and improving our services.