Sindre T.
I give Premier Picks Auto Sales 2 stars…
I give Premier Picks Auto Sales 2 stars after a very disappointing experience. I purchased a Mustang that was advertised as having no major issues besides normal cosmetic wear, but I discovered serious mechanical problems, including an engine misfire and around $4,000 in repairs needed just to make the car reliable. After contacting the dealership and trying to find a fair solution, I was left with the vehicle and the repair costs. I purchased a Mustang from Premier Picks Auto Sales after being told the car had no major issues besides normal cosmetic wear. After receiving the vehicle, I discovered significant mechanical problems that had not been disclosed, including an engine misfire and a need for approximately $4,000 in repairs just to bring the car to a normal driving condition. When I contacted the dealership, I felt dismissed and unsupported, and after a long attempt to find a solution, I was left with the vehicle and the repair costs. Based on my experience, I cannot recommend this dealership. I purchased a Mustang from Premier Picks Auto Sales because I was told the vehicle was in good condition and that the only issues were cosmetic due to its age. Based on that information, I decided to move forward with the purchase. When the car arrived, it was immediately clear that it had not been properly maintained by previous owners. During my first test drive, I noticed a clear engine misfire. I contacted Premier Picks Auto Sales to ask whether they were aware of any issues with the vehicle and what steps I should take. I decided to have the car inspected by a professional mechanic. The inspection revealed that the vehicle was in much worse condition than expected. I was informed that the car required around $4,000 in repairs just to reach a normal and reliable condition, not to make it perfect or restore it to excellent condition. When I contacted Jeff at Premier Picks Auto Sales about the findings, the conversation was extremely disappointing. Instead of trying to find a solution, he became defensive, denied that there were any issues with the vehicle, and ended the phone call. After this, I spent a significant amount of time trying to reach a reasonable agreement. I continued lowering my compensation request in an effort to find a solution that both sides could accept. Unfortunately, despite my attempts to resolve the situation fairly, I was ultimately left with the vehicle in the condition it was delivered and without meaningful support from the dealership. Based on my experience, I would not recommend Premier Picks Auto Sales. Anyone considering buying a vehicle from this dealership should be extremely careful, ask detailed questions, and have the vehicle independently inspected before completing a purchase.