Premier Dead Sea USAReviews of premierdeadsea-usa.com

Response from Premier Dead Sea USASep 7, 2016

Hi Mrs. Vasquez, My name is Chelsie. I am a customer service specialist for Premier Dead Sea-USA. I have sent you a private email as well. Please accept my sincerest apologies for the shipment delay. Please know that your experience & feedback is very important to us at Premier Dead Sea-USA. Unfortunately I am having difficulty locating your order. Can you please provide your phone number for direct communication or please call me directly at 305-684-8544. Thank you for your patience during this time. I look forward to hearing from you. Have a great night! Respectfully, Chelse

Response from Premier Dead Sea USAJun 23, 2016

Dear Jennifer, We experienced a minor issue with your order. We attempted to contact you on multiple occasions to resolve. Will you please contact our customer service department at 404-492-8133? We look forward to resolving this issue for you!

Response from Premier Dead Sea USAMay 11, 2016

Hello Sarah, Thank you for communicating with us why our shipping services did not meet your expectations. As the leading company in 72 countries, we strive to provide the most compelling, highest quality skincare solutions that are also approved by the FDA and International Swiss Labs. We will work diligently to provide the best solution as quickly as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Please accept our sincerest apology for any trouble or inconvenience that this problem may have caused. We appreciate any feedback you may have. It is our ultimate goal to maintain you as a satisfied customer. We hope to serve you again in the future. Thank you,

Response from Premier Dead Sea USANov 11, 2015

Dear Lawrence, I apologize for the inconvenience you have experienced using our Hand Creams. I would like for you to try a thicker formula that should hydrate and suit the dryness of your hands better. I would like to share the benefits of this particular product with you. I have contacted you via email. Thank you for your feedback! It is valuable to us!

Response from Premier Dead Sea USAMay 18, 2015

Dear Viki, Thank you for your review! Your feedback is important to us! Please contact our offices directly so we can help resolve this issue for you. 404-492-8133 ext. 1005. Thank you!

Response from Premier Dead Sea USAFeb 11, 2015

Dear Sussan, Thank you for your response. Your feedback is valuable to us! I would like to speak with you about this issue in order to resolve this for you immidiately. Will you please call me directly? 404-492-8133 ext. 1005