Catherine H.
Online Ordering Mix-Ups
I love the Premier products. However, on several occasions I have not received exactly what I've ordered. There is never a packing slip included with the products when they're delivered, so there's no simple way to return products. ALso, without a packing slip it's impossible to tell how much the items cost without checking one's credit card account to see if the right amount was charged. I've not had much luck getting orders straightened out when calling or emailing Customer Service. At the time of placing an order online, I've requested that a packing slip and invoice be included when my items are shipped, but so far have never received anything in my packages other than the items themselves, and frequently they are not the right items..



