PremierbuildingsReviews of premierbuildings.us

Ordered storage building delivered it and never put on my property and loaded it back on truck and said cant deliver it we gave deposit signed contract and teceived nothing called and was transfered all over to everyone who either knew nothing or couldnt help trying to get my deposit back to no luck so far fraudulent company do not under any cervumstances deal with this company !! Word to the wise.

I placed an order with Premier Portable Sheds on July 31st. During the initial purchase, the sales rep was extremely friendly and helpful. I was told my shed should arrive within 4–6 weeks and that it would probably be sooner. At around the five-week mark, I reached out simply hoping to get an update on where things stood. I wasn't upset and wasn't asking them to rush anything. Now it has been 9 weeks since I placed my order, which is three weeks beyond the 4–6 week timeframe I was originally given, and the biggest issue throughout this entire experience has been the lack of communication. I want to be very clear because I've told them this multiple times: I am not asking them to speed up my shed. I have never asked for special treatment, a favor, or for my order to be moved ahead of anyone else's. I completely understand that delays happen. All I have asked for is communication and a realistic idea of where my shed is in the process and approximately when I can expect it. I've been extremely patient, often waiting a full week between calls or messages before reaching out again. Unfortunately, getting even basic information has been incredibly difficult. Eventually, someone texted me saying my shed was "in the paint area," but didn't explain what that meant or whether delivery was days, weeks, or another month away. I contacted another representative who said she would look into it and call me back. She never did. I then contacted the corporate office and explained everything, including why having some kind of timeframe is so important. We recently had a flood underneath our home and are in the middle of construction. We need the shed so we can move belongings out of the house and allow our contractors to continue working. Without it, construction is being held up. If my shed is still weeks away, that's okay — just tell me. I can rent a temporary portable building in the meantime, even though that's probably going to cost me another $1,500–$2,000. What I don't want to do is spend that money and then get a call the next day saying my shed can be delivered next week. That's why the lack of communication is so frustrating. I'm not asking anyone to make my shed faster. I'm literally just asking someone to return a phone call and give me whatever information they have so I can make plans on my end. I understand production delays. What I don't understand is why it's so difficult to get a phone call or a straightforward update after making a significant purchase. In fact, my initial experience with the company was positive enough that I did refer a good friend to Premier Portable Sheds when she was looking to purchase a shed. They didn't have anything in stock that worked for her and she couldn't wait for one to be built, so she ended up going elsewhere. Knowing what I know now about the communication after the sale, I'm honestly glad she didn't place an order. Based on my experience, I would not recommend Premier Portable Sheds again, and I would not purchase from them again. It's unfortunate because the experience started out so positively. The delay isn't what changed my opinion of this company — the lack of communication after the sale is. I'd also like to mention to get a hold of actual person at the corporate level is basically impossible.

On 8/20/26 I sought to purchase a 8 x 12 storage shed from Premier Portable Buildings (Formerly known asPharming Capital LLC) through Discount General RV in Dothan, AL. On 9/1/26 Andre the contractor used by Premier Portable Buildings called to tell me the shed was going to be delivered on that day. I canceled plans in order to be home to receive it. The driver, a Hispanic male brought me a delivery paper to sign prior to removing the fork lift from the building. Afterwards he sat the lift back on the truck bed and left. While he was loading the lift, I walked around the shed to inspect it for damages and found the left side of roof where he had the forklift was damaged (scraped badly) so I tried to stop the driver but he pulled off and kept going. I called back to Discount General and was told to call Premier Portable Buildings who gave me run around after run around. Until finally Ashley from Discount General got Andre from Premier Portable on the phone. Andre swore left and right that they would get it fixed before it the 1st payment was due and that someone would call me at least 24-48 hours prior so that I could be home to let them into my yard. Instead I got a random call Thursday, 9/17, from Ashley telling me that they were in the area and wanted to come out that day. I'm a registered nurse, I can't just leave work over three hours away at will to unlock a gate for them. I told them that I needed at least 24 hours prior like we agreed upon. Today 9/21, I called Andre to see when someone would be out to fix the building. He got smart with me, was nonchalant and unprofessional, then said that they could just come pick it up. I called Haley at Discount General who agreed with me that what Andre had done was unprofessional and that she would leave a message for Joseph Kyle McCord the sales manager. I was talking in my regular tone, but immediately he started falsely accusing me and insulting me with his low IQ, unprofessional, and derogatory behavior. I have all conversations recorded. It was only while filing my complaint that I learned of the many lawsuits they have had against them for breeching contracts, fraud, and over charging customers. The name change definitely didn't fix their lack of integrity. These people think that they can degrade, demean, and talk to you any kind of way with no consequence. They have horrible business practices. I purchased new, not used, not damaged. Anything anyone purchases new and in excellent condition needs to be in new and excellent condition when it arrives to the customers door and before they take possession of it. Anything less than what is paid for is fraud. Their customer service is absolutely horrible.