prAna is a premium lifestyle clothing company that offers sustainable clothes for yoga, travel, & outdoor adventure enthusiasts. Shop online today & save!
prAna (prana.com) has 22 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
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Clothing & Underwear · Escondido, California
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Showing 19 reviews with 1 star · Clear filters
carismamsn.com
If I could give zero stars I would. $90 pants tore in ONE day of hiking. Spoke to 3 customer service agents and all said the warranty only covers THEIR defects. Which is crazy they even have to say it covers their defects, but what about the actual quality of their products? Essentially, their $90 Koen pants are one day wear. I would never buy anything from here again.
David
Customer service would not honor their “Welcome Gift.” I followed the link from their “Welcome Gift” email and the code did not populate the payment form. Fine. When I brought this to their attention, they were “unable” to credit the card used for the (full price) purchase. We all know they were in fact able, they were simply unwilling. They have an online business so they have the ability. I’m sure it’s a “small print” issue on my part, but it’s poor customer service on theirs. Won’t be doing business with them again.
Brendan B.
New pants are a lint trap, I cant wear them.