powerpressurecooker.comReviews of powerpressurecooker.com

Well, where do I start. I saw the commercial about the famous power pressure cooker XL and thought it was the best thing since slice bread. When my order came in, I was so excited but one thing was missing from the box. It was the recipe booklet and the canning guide. A month went by and still no guide. Then I noticed that the powerpressure cooker shipped to me was the PRO instead of the XL. I was so upset to learn that. So I called the company and they told me that they had been out of stock with the XL so therefore they sent me the PRO. That was so so wrong. That was not what I had originally wanted. Well, long story short. Since May 5, 2014 ordered delivered. I have not been able to use it as I'm waiting for the recipes booklets and home canning guides. Not a happy customer all around.

I ordered this in April and just received it (7-12-14). I wasn't informed of this item being sent to me, and money was taken out of my account unexpectedly 3 months later. I'm not happy about this and have been dealing with this issue. I don't even live at the same address, moved 1st of July. No one contacted or emailed me. Customer service rep said notice was mailed to me twice-never received one. For future reference, if you don't hear back from someone, you don't ship the item 3 months later. You should only send item if you receive a response from the purchaser. I'm returning the item ASAP and don't care for how this was handled.

first things first it took forever to get my order it actually took two months for my order to arrive. Also when I got it I got the wrong one they refused to send me the right one they refused to send me my accessories that I am paying for. I cannot tell you how many times I have to call to check on my order to find out when it was gonna be here and where my accessories were.the whole experience was nothing but frustration being called a liar and not getting the service that I paid for. Customer service reps should be doing their job the company should be giving what was ordered and what was paid for I do not care what order was going on I should have got what I paid for I never did. I gave up. I am so upset with my experience that I hardly ever use my car pressure cooker because it just makes me angry and it's not the one I ordered it's not the one that I wanted. In fact I have not used it since my last phone call to get the correct one that I ordered along with my accessories. I had half a mind 2 call my bank and reported as fraud. The reason I thought about doing that was precisely everything I have stated above, however I am not that kind of person, I am NOT like your company, I am NOT like your representative, I do not lie and I do not cheat so I did not do that. I paid for something that I did not get and for s***** service. I refuse to buy any thing from your company ever again and I tell everyone that I come across about my experience that wants to purchase something from you. you know there was one offer to have my purchase returned, but with that offer they could not tell me how long it would be until I got the one that I actually ordered and they wanted me to pay for the shipping and handling to return what they sent to me that was not the correct order and still they refused to send me the accessories that I pay for that I never got because their documentation says that it was sent I don't know how many times I tried to tell them I never got it. so I read this company horrible horrible horrible horrible horrible. again they are rude they do not have any customer service skills they do not give the products that they say they're going to give nothing looks like it does on TV none of the same buttons nothing it doesn't even work like they say it's suppose to. oh yeah and the instruction manual is BS its not helpful whatsoever I had to figure it out on my own and customer service would not help me at all ever.

Never buy anything from them

Got the cooker, but not the cookbooks. When I called them they said they would send them, but never did. Not good business.

I was hung up on by customer service, not once, but twice after calling two weeks after placing my order then again another week later! I have never experienced such rudeness in my life! I finally received the pressure cooker one month after placing my order! My original order date was April 28th and the product finally shipped on June 25! If I had know I'd have to endure the rudeness and wait two months, I would have gone to a local department store! I have used the cooker and performs well but not worth all the drama!!! I would not recommend it to anyone!

I RECEIVED MY PRESSURE COOKER IN APRIL AND HAVE NOT BEEN ABLE TO USE IT BECAUSE I DID NOT RECEIVE THE MUCH NEEDED MANUAL OR THE TWO COOKBOOKS I WAS PROMISED???? I HAVE CALLED 6 TIMES TO RECEIVE AT LEAST THE MANUAL. IF YOU CAN HELP GET ME ONE MORE POWER TO YOU. THE LAST CALL I MADE I GAVE THEM A WEEK MORE TO SEND ME THE MANUAL, IF NOT I WILL TELL AMERICAN EXPRESS TO DISPUTE THE CHARGE. I THINK I HAVE GIVEN THEM ENOUGH TIME TO RESPONE.

Took over 3 months to get cooker and then did not receive all my order. Very unhappy