alexia D.
Defective motor. Warranty? Haha try getting help.
Update 🚩🚩🚩🚩🚩🚩 DO NOT BUY FROM HERE🚩🚩🚩🚩🚩🚩🚩🚩 EVER!!! And in response to their response I wouldn’t have had to call multiple times if your asshat employees would stop screaming over me to make a point and listen. However after months of no resolution and rude ass unhelpful people we have filed a complaint with the BBB and have an attorney involved. Since they can’t respond to us they can respond to an attorney. Update Ordered engine in May. It’s now halfway through Oct and 13k later 2 mechanics to try and fix their shit product. The car has broken down 4 times from the engine that was “brand new” upon install . And been at two shops for a total of 4 months of that time and drove less than 5 days total combined after the initial failure after 3 weeks. My mechanic found the seals were missing in actuator in a brand new motor. I’ve been without a vechile for 3 months now. They won’t reply in a timely manner about the warranty. They owe me over 2 grand in repairs and the car is still sitting broken down. The guy that answers the phones is a liar. Said he transferred my finance to management but didn’t. Then told me management doesn’t even have a phone number. After talking and yelling over me multiple times they started forwarding the business line for the remainder of the day. Buy from anywhere else. This company sucks. If you don’t want to be left stranded steer clear. Took quite a long for a response here just as it did to get one when attempting to get a resolution. Maybe if your staff didn’t scream and holler over someone asking a question being rude you wouldn’t have gotten a rude response. Clearly. However it’s been 8 months and the motor still isn’t fixed from the crap product so again I say DO NOT BUY from this SORRY, CRAPPY, DISGUSTING company. Oh and god forbid a female has a male order the parts because she didn’t know what she needed. Kinda explains why the order wasn’t in my name but was paid for from my account. 🤦🏼♀️🤦🏼♀️
Response from PowerEngines.comAug 19, 2025
We take all feedback seriously; however, we have no record of your name, order, or any communication tied to this review. Because of this, we cannot verify the details you’ve shared. We kindly ask that you provide your order number and supporting documentation directly through our warranty claim page so our team can review and respond appropriately. Without verifiable information, we are unable to investigate or assist further. We also want to note that repeated rude or threatening calls to our staff are not acceptable and will not expedite resolution. We remain committed to helping verified customers through the proper channels.