Dr. Stephen K.
PostAprop Stole from me
On 1/30/2019, I wrote a review about the horrible service (non-service, frankly) I received from this company. Their response on 2/4/2019 was that I failed to use their service but that everything was set up correctly on their end. Lies! Anyway, I contacted the company several times between January and February to get a refund, and they refused. As is always the case, companies of this nature prey on consumers because they do not have the necessary tools to fight back. So, I told them to cancel my subscription and never to bill me ever. They told me my account has been cancelled, so I accepted my loss and moved on. Guess what? They never stopped! On 9/27/2021, I noticed a billing from this company AGAIN for $310.92. Can anyone imagine such an affront to business integrity? I called them about this and the fellow on the other end told me he would have to check this account get back to me the same day. He never did. A guy named Mike sent me an email on 9/27/21 stating "I found the charge and will have a refund processed today. We will send you confirmation soon". I have not received the confirmation or the refund as of 10/8/2021. Now, imagine that someone unlawfully takes (steal, really) money from you and you make them aware of this sneaky behavior. Is this the weak response you will expect? Nothing about apologies for stealing your funds, or our system misbehaved, or we apologise for this confusion or something to this effect. I am still waiting for action from the boss of this company but wanted to bring this to the attention of the users of this service. BEWARE!
Response from postApropOct 9, 2021
We refunded yesterday. He emailed us about the charge. We did miss it. It was not refunded immediately. He emailed a 2nd time and we refunded. We've been in the landing page service for 10+ years. We also provided an upgraded marketing service. This buyer did NOT pay us for any marketing work. Did NOT pay us to create websites. He paid for a hosting plan and this was provided in working order. However, we did miss the initial email which should not have happened.


