Luke A.
They ruined the surprise for the recipient…
I ordered a card from this company because they claimed the mailing could be scheduled in advance. I selected a date six weeks from the order. The card contained time-sensitive information about travel and a gift for the recipient, who is a major actor in a Broadway play. They sent the card immediately, completely ruining the news. When I was notified the card had been mailed, I immediately contacted them and asked they call the theatre and explain their error and ask the card be marked with the “meant to be opened on May 2nd” note. They refused. They refunded my charge after I told them it was unacceptable, but would take no responsibility for ruining the whole point of why I selected them. They made a mess and then behaved horribly. I will NEVER use them again, and I recommend nobody else does, either.




