Allison Milam C.
Order Number
Order Number: 175799 Order Date: Friday, November 24, 2017 Order Taken By: Julia Levy Hi. My bank still has not received the credit for this order that was never actually fulfilled by Poshtots. I have sent multiple e-mails without a response at all. I am at the point of taking this issue to my lawyer for further recourse if I do not have a response within the next few days. This is no way to do business and I am very disappointed. Per my last conversation with Jessica at Poshtots, I was told that you have issued the refund, yet it has not appeared. She was aware that I did not want this order fulfilled by Poshtots, as I had discovered that Poshtots never actually placed the order with the artisan that creates the dresser that I had ordered. This was discovered when I made a phone call late February to Poshtots at the time that my order should have been on its way to my home based on a 10-12 week production time. I do not have another 10-12 weeks to wait on this to arrive. I was originally told by Poshtots that there was a production delay and when I asked for more detail and felt I was getting the run around, I reached out to the artisan/vendor for the piece of furniture I had ordered myself. At that point, I was told that Poshtots have not followed through and placed the order with them at all. So, basically, Poshtots took my money and did nothing. I am so aggravated by this series of events. Please let me know how you would like to resolve this matter as soon as possible.