PortraitwReviews of portraitw.com

After reading the other reviews, I have same experience. the glass trees or supposed glass trees came, they were 5 inch plastic junk, no batteries, with light strand, contacted portraitw.com support, they offered me $3, 7 and then $14, I paid $57 for 2 sets. I said no now waiting for them to respond. I read about them they are a scam company.

Delivered a small box of 5 PLASTIC trees all about the same size!!! Not glass, not silver, and not the right size!!! Pretty pitiful. Trying to figure out how to leave pictures of what I ordered and what I got!!!!

SCAM advertisement and website. Nothing like the ad on Facebook. First I was charged 9.99$ more than the 32$ total on the cart. I sent a complaint and I was refunded the overcharge. No tracking for a long time and when I followed up they said they will follow up from the shipping company. Item arrived after more than a month in small box, shipped from Gardena, CA with 5 small plastic trees with fairy lights inside. No mercury-glass looking big, various sizes tress as shown on FB. I SENT And angry email and they offered 3$. NO!!!! I replied no. They’re scammers. This is the latest reply of the bandits. “We feel so sorry for your dissatisfaction. Relevant departments have confirmed the accuracy of the products sent to you. In that case, you will need to return the goods to our Chinese warehouse. But shipping costs will be high. Is it possible to increase the compensation to 5USD in the default currency?” Yours sincerely, Customer Service Team” SCAM!!!! DISPUTED IT WITH MY BANK. These people are taking money from people.

I ordered the 5 mercury glass Christmas trees for $42.74 and received 5 plastic junk trees 2 months later after contacting them multiple times about my order. They offered a $3 replacement. Don’t buy from Portraitw.com. Chinese scammers.

What a scam!!! What came was cheap plastic absolutely not the same as the ad! If your company is legit and you're sourcing this product elsewhere well you need to stop and refund the clients that got scammed (looks like you have several). Also, my receipt was for $51.78 but what was charged to my credit card was 67.31! Please explain that!

Ordered 5 led Christmas trees that were supposed to be different heights and look like glass. Contacted support because it had been 2 weeks or more and still not received. My order showed up 2 days after i contacted them. The trees are small (barely 5 inches) and made of cheap plastic. They look nothing like the advertised pieces. I sent pics to support as requested asking for refund and after 3 emails they offered me $4 refund. I paid $29. This is another china scam!!

Ordered the Xmas tree set and they are nothing like what was advertised…35 bucks for dollar store trees. They are all the same size and look like crap!!! Cheap!!! Do not buy!!!!

This is a complete scam. Guess I should have done my homework. The trees are cheap plastic. Could have purchased these at Dollar tree and they are ALL 6 inches in height!!! Thoroughly disappointed!!!