PoposoapReviews of poposoapsolar.com

Slight delay in receiving but I am happy with the fountain.

This company really is the best. Customer service is amazing. If you ever have an issue, they answer immediately and they’re more than happy to help. Even if that includes troubleshooting. Their products are great too.

Good product, slow delivery.

Overall a positive experience. The positives: The package with pump and solar panel arrived quickly and the documentation to set up was easy enough to follow. Set up was a breeze. Pump pushes up enough water to climb four feet and produce a nice bubbling effect at the top of the fountain. Additionally their customer services was responsive with both live chat and emails to assist me in selecting an aftermarket DC battery that was compatible with their equipment. Neutral: I replaced the water hose that came with the pump as it kinks too easily. A rigid, segmented 1/2” water line was used in its place that won’t kink. It’s a more expensive after market option but worth it imo. Poor: website explains that either a 4000 or 5200 mah Battery needs to be used to support the pump during low light conditions. The website shows the battery, but it’s not purchasable. When asked why, the customer service rep told me it was under development… huh? Why advertise a product that isn’t available yet? Im less than 2 weeks in operation but so far so good overall.

Pump works good. I’m happy with the purchase.

Really enjoying the fountain. It’s so low maintenance. Even though the directions were a bit unclear, the set up was easy and intuitive. Would buy again.

I love the water feature and it came quick with easy installation. I am wondering if I can get a battery backup separately.

They are impossible to contact.. There is no number to call and they dont respond to their emails. UPDATE: Customer support reached out to me and were very kind and helped me with my issue. They were very polite, kind and responsive. Good customer support makes all the difference! Thank you Poposoap!