PoposoapReviews of poposoapsolar.com

Customer Service was easy and they were very prompt in replying.

Exceptional customer service . I asked the AI for the smallest solar fountain & got a link & purchased it . Meanwhile cs sent me several emails to confirm the correct product for my shallow bath was correct. They asked for measurements & photo. 150% impressed. This is my 2nd purchase. Great products & company

So far the solar pump is working just fine, even in the very cold weather. As expected, it takes a little while in the morning for the pump to work fully. I find the company easy to shop with, items arrived quickly and as described. Thanks!

Ordered a solar pump for our pond from them and it arrived eerily fast. Like we ordered it on a Sunday afternoon and it came -I kid you not- Monday morning. I have no idea how they do it. Ended up needing a stronger pump and emailed them to start the return/exchange. They responded immediately telling me to just keep the first pump and they’ll refund me to save the trouble of shipping and what not. Great customer service experience.

I ordered waterfall parts so that I could make a waterfall in my back yard. I waited and it was not coming. I was notified by Poposoap that my package was lost in the mail (they contacted me before I contacted them). They said that another package would be delivered ASAP. I got the package. However, I had changed my mind about making a waterfall. The more I learned about what I wanted to do, I realized that it was not something I could do physically. I always think I am more capable of doing program than I actually am. Anyway, I contacted the company, asking for a refund for the unopened package that I got and they were helpful with what I could do to take care of the refund. With all of the correspondents between us have been quick. They have been easy to work with.

I have not used the pump yet, but I have to give the customer service 5 stars for their excellent responsiveness and quickness in resolving a shipping error.

I replaced my old 5W pump with it and it works great. I'm using it with my old solar panel, which stores energy, so it even works on cloudy days. The solar panel that came with it is fine, but it only works in direct sunlight.

This solar pump is amazing! I have four fountains in my yard and three of them are now solar powered!