Pools EtcReviews of poolsinc.com

I contacted Pools Etc to order a custom liner for my 30k gallon pool. My contact was Denise and wow, best price I could find on a 30 mil liner. Denise was thorough and prompt with replies and updates. My liner was made and delivered in less than a week! Most suppliers did not even call me back in that amount of time. The liner fit perfectly and the accessories I ordered were delivered just in time. Thanks, Denise and Nicole for a great experience.

We had been trying to get a pool liner ordered from an online competitor for 3 weeks. They would never return our calls or our e-mails. We had the pool specifications and everything and all we needed to do was make the payment. It seemed like they were just not interested in our order. Our first time calling Pools Etc., Denise picked up. She e-mailed the forms for us to fill out regarding our pool's dimensions while we were on the phone with her. As soon as the information was sent back to her the next day, she contacted us by phone and the pool liner was ordered. That has only been one week ago and our pool liner is out for delivery today!! THANK YOU DENISE!!! YOU HAVE SAVED OUR SUMMER!!

We ordered a pool liner and got it in 8 days!! I called and checked other pool suppliers and everyone was 6 or more weeks out! Denise was super helpful and a pleasure to work with. Thank you so much for all your help!

I was so impressed when my new pool liner showed up in almost no time. It looks and works great. Thank you so much!

The service was excellent. We worked with Denise Gibson. She was incredibly knowledgeable and helpful. There were mistakes (on our end) with the measurements and she immediately reached out to discuss them to ensure the liner would fit perfectly. She answered all my questions and helped me choose the best option for us. Our new liner came incredibly fast. It looks amazing in our pool. We would highly recommend this company.

I have nothing but good things to say about this company. Their customer service is unbelievable. Live chat with a live person with immediate response. Went out of their way to accommodate me with a new liner and it was delivered within 2 days. Ally, Stevie and Russ were all extremely helpful with all my questions and concerns. I highly recommend this company and will definitely use them in the future!

Spoke with Denise gibson, she was great to deal with very personable, and easy to talk to.

I spoke with Denise Gibson she was very helpful and knowledgeable she made the process very easy I ordered my liner and I received it in only 4 days and it was perfect thank you very much I would definitely order from them agian