Poof There It IsReviews of poofthereitis.com

Would NOT RECOMMEND! We bought 4 cannons and spent a good amount of money. One cannon didn’t pop and I emailed Jon and he was unprofessional and combative blaming us for turning it the wrong way. In the video that I sent him you could tell we turned it the right way. The company is a joke and doesn’t take accountability for a product that failed. Save your money and get your cannons somewhere else.

This company is horrible in every sense of the word. My sister knew our gender and shipped is the appropriate cannons. My husband and I did a confetti reveal at home, just the two of us. His cannon did not go off! I did a lot of research and these are supposedly the best products out there. Whaaat?! Jon was combative, argumentative, and straight up rude when I contacted the company about our experience. I had to send multiple videos and he blamed my husband for turning it the wrong way (even though the video showed he did it correctly). Jon offered to refund us $4.95 for the cannon not working. You want to give me that for a once in a lifetime precious irreplaceable moment that your garbage products ruined? I told him to keep it. I tell everyone I know not to use these products now.

These people are HORRIBLE. My poppers came full of dust around and completely stained on top. I reached out for a return and the denied me! They originally stated that I couldn’t do a partial refund so I was willing to send back the whole package and they still said no! They just want your money. Do NOT buy from them trust me! If you have any issues they will not help you.

Terrible experience! I was asked to do all this for my friends so it could a surprise for them. First Etsy gave me a 504 server error so I completd a 2nd order. was charged twice. The owner is arrogant and has absolutely no accountability. Has no phone number for him or Etsy and is VERY upfront he will not refund your money. He just said you knowing ordered twice, no call, nothing and could not offer a refund because they shipped. I was charged $136 on for express shipping on each order. Packages did not arrive on time and again "not his Fault". The birth couple wants their money back and stress cause by the lack of any empathy is beyond me. I started tracking the packages 2 days before the event and found out I paid $272 in shipping for a single box with $35.98 in postage on 68 dollars of product. when it finely showed up after the event in the regular mail according to the post office we refused it. The event went off and had to get some cannons at Walmart the day of. I tried filing a complaint with Etsy but my orders were removed from my profile. I am guessing for review purposes, and I was unable to open a case. Yes he has all 5 star reviews on etsy but I am guessing he does this to block anything average or negative. I filed complaints with pay-pal which went ignored by the seller. And now working with the bank. He has a niche but upsetting so many expecting parents shame on you Jon.

I was so excited to order from this company because their products looked amazing. I spent over $200 to make my sister's gender reveal special. I ordered expedited shipping and everything. But my order never came. The owners had reached out to me to ask what color I wanted tester cannons to be. I didn't know because I just assumed when I put my order in that they had all the information they needed. It wasn't until we put in a complaint at etsy that they reached out to us again, but my sister's gender reveal had already taken place. (We were fortunate enough to have ordered backup cannons on Amazon for $20.) It's amazing how fast the poof there it is order got sent to my house when they discovered there was a complaint. We let them know we wanted a refund because we had no need since the gender reveal had already occurred. No response. Now the box is just sitting here and I'm short $200. I think this company could be great with better customer support.

Terrible, they didn't arrive on time. and then when they did arrive they didn't even work and we bought seven of them.And they didn't even go off they were all duds. Huge waste of money and the customer service people were very rude when we tried to reach out to them over the problems.

Unfortunately we received the package with the incorrect color, so when we popped the cannon we thought we were having a girl but that was incorrect our friend notified us that the cannons were supposed to be blue as that was what he emailed in to Jon. A refund was issued however an apology was never made and would have gone a long way.

We ordered 5 cannons for our reveal. 2 confetti and 3 smoke. When we got the cannons you could see blue coming out of them which totally spoiled the surprise as well as there were blue stickers on the bottom of them, which would have spoiled it had the blue not been coming out. Also, when we did the reveal you could see the blue from the top of the cannon, spoiling it for our friends and family. AND two of the cannons weren’t able to go off- so that was a bummer for pics. They charge so much money for these cannons, That should not be happening. This company is a complete waste of money And they overcharge for their crappy product. Don’t waste your time with them.