Poof There It IsReviews of poofthereitis.com

There are no words to describe the disappointment I observed at my daughter’s gender reveal event planned with this company for her first baby! As a mother I couldn’t believe and digest her “sad face “ not being able to enjoy the announcement of her new baby’s gender. One advise to this circus 🤡 so call company. If you can’t do it right , then close shop! Do not play with people’s special moments!! Stay away from this company . One error is way too many. Some moments can’t be repeated! 👎

What an embarrassment… we ordered 2 surprise powder cannons for our gender reveal and NON OF THEM WORKED… in front of all our guests we just stood there confused and embarrassed that this was how we were going to welcome our future child into this world. We ended up having to break them on the ground until the power spilled out. I could care less about the money but you had ONE JOB.. you couldn’t even do that right… TRASH products, your better off doing something home made and crafted that is guaranteed to work. DO YOUR JOB BETTER OR GET OUT THE INDUSTRY SWEETIE

If I could give 0 stars to leave this review I would.. do yourself a favor now and order from Amazon these cannons from “Poof There It Is” are GARBAGE! They came opened ruining the gender surprise. I messaged the owners hoping maybe they would refund me or replace the one with the hole and they were so unprofessional & did not care at all about it arriving damaged with a hole. Then told me just to put foil over these over priced cannons and then stopped replying when I asked how I was supposed to return them for the refund because they have in their policy “returned items must be returned in original box never opened” which it’s pretty dumb because I had to open it first to see that they were damaged..

Bought four cannons from them. Don’t buy the secret gender reveal ones. The packaging is bad. The color was showing through the taping at the top of barrels. Paid for next day delivery but didn’t get the package til 3 days later. Once the package arrived we saw that there was blue powder all inside the box, and on the top of the barrels like I mentioned. Nonetheless we still used them but had to fake being surprised. I suspect this is why you can’t leave a review on their site or any platform they use. I guess you can comment on IG. I messaged them through the chat function on their site, and was told I could leave a review through the chat. Told him my experience was spoiled through the exposed color. They stated that they usually works with customers in making things right. I sent them photos that i took as proof that the gender reveal cannons were a fail and the gender was already a dead giveaway. He just said he received my review and stopped responding. Stick to Amazon. These overpriced barrels and experience were a let down. We can never get back that genuine surprised feeling of the cannons going off.

BUYER BEWARE! We were so excited about this product. We originally only wanted confetti cannons. They were sold out of the 32’ confetti cannons, so we ordered the confetti and streamer cannons. We got the unmarked cannons and had to trust that what we ordered is what was in the cannons. This could not have been further from the truth because when we set them off !POOF! there was blue powder ALL OVER OUR GUESTS!!! There was powder chunks in their hair, on the inside of one guest’s glasses and face, on guest’s arms, a huge splotch on a guests white dress, on another’s tan jumpsuit, on polo shirts, furniture and sprinkles all over guests clothes and shoes. It was an ABSOLUTE EMBARRASSING MESS! Everyone was shocked and we had to help get them cleaned up during a time that we should have been celebrating. :( To add insult to injury, WE NEVER ORDERED ANY PRODUCTS WITH POWDER IN THEM!!! So why has this happening!? When we reached out to the company, their poor customer service and lack of accountability was front and center. It got comical after a while when their responses literally mirrored the responses of complaints I read online. I only wished I had read their complaints before we made our purchase. We spent nearly $500 with this company to receive products that we didn’t order and patronized a company that lacks moral compass. They have a strong social media presence which boosts the consumer’s confidence level only to have something like this to happen. Buyers there are better companies out there that stand by their product and their mistakes. We would not use their products again if they were given to us for free.

Powder all over. Unsure if it was from the delivery process or from the company. I reached out to ask and they told me they won’t return/exchange despite their policy. Would recommend Amazon as it’s better priced anyways. Very disappointing

Cannon did not go off. Still unable to open it. Waiting on a refund so I can return the product.

We bought 2 of the confetti/ streamers/ smoke cannons for our gender reveal (over $80). They are tiny and honestly pathetic not much to them when you shoot them off. You are better off buying the cheaper ones from hobby lobby or amazon, honestly a waste of money. And to top it off they are super hard to twist and set off. Ruined our gender Reveal. If I could go back and not purchase from here I would not have. Disappointed. Want to save others from wasting there money and a moment that only happens once.