PomgearReviews of pomgear.com

I purchased a pair of EarPods after about 3 weeks 1 of the pods was really quiet and I couldn’t up the volume. I had filled in the warranty but don’t think it went through as I kept receiving a “Fault message” I contacted customer services and warranty email addresses and heard nothing for a couple of months. I then received an email asking me to remove the battery and reinstall it I was told that should sort the problem. I contacted customer services and the warranty email addresses again to say the issue was still there and hadn’t been sorted and asked for a replacement pair or a refund. 8 weeks later and my emails are still being ignored … Absolutely disgusting come on Pom Gear sort you customer service out its DISGUSTING…..

I bought a car phone holder. It looked pretty simple, opened the box and it’s got to be put together. The top phone holder is held to the bottom stand by a ball and socket affair which is held together by a gnurled nut. Screwed it together only to find it wouldn’t sit on the dash with the phone in it because it was top heavy and fell over. I also couldn’t alter the profile of the phone because the nut hit the top of the frame of the holder. I pushed it, probably too hard and the holder stalk snapped off. Useless bit of kit. Just glad I bought it in TK Maxx so it didn’t cost a lot as it’s in the bin without ever being used.

The Pomgear earpods are a defective product. I bought Pomgear earpods and in less than a month I have found that 1. They discharge even when turned off and 2. They don't provide six hours of playback time as advertised on the packaging. Will be seeking a refund.

I bought their product and tired to register for the warranty. The website registration kept giving me an error message. They have a "contact us" form and they do reply by email but they might as well not. The people replying are of no help whatever. They just say, go to the website and is there anything else? Yes, how about some help! It is like talking to a bot. Maybe it is a bot. I don't know but this company is clueless.