Police Security FlashlightsReviews of policesecurity.com

Response from Police Security FlashlightsDec 15, 2022

Hi, thank you for your review. I'm sorry to hear that about your batteries. Please reach out to me at [email protected] and I will be happy to assist you. Kind Regards, Customer Service

Response from Police Security FlashlightsNov 10, 2022

Hello Lynda, thank you for your feedback. I'm sorry to hear that you are having some problems with the instructions on how to use your new flashlight, that's not what we like to hear! Please reach out to me at: [email protected] and I will be more than happy to assist you with any questions you may have! I look forward to hearing from you so that we can get this resolved as quickly as possible! Sincerely, Stacy

Response from Police Security FlashlightsJun 3, 2022

Hello Malcolm, I am sorry to hear that you had difficulty with your order, that's not what we like to hear! We hope you will consider placing another order with us as we stand by our products 100%. I will make sure your order will get processed and sent out to you. Kindest Regards, Stacy

Response from Police Security FlashlightsMar 29, 2022

Hello, I am sorry to hear that you did not receive your package. Please reach out to me at [email protected]. Here is the tracking information for your order: 420925449300110923001073415157. It shows it was delivered on 2/28/22. Sincerely, Stacy Damm

Response from Police Security FlashlightsDec 22, 2021

Hello Mr. King, I'm so sorry to hear your flashlight isn't functioning properly. We have a Lifetime Warranty on our products, so we are happy to replace your flashlight. Please go to our website, www.policesecurity.com and complete a Warranty Claim and we will make it right for you!!! Kind Regards, Stevi Barber

Response from Police Security FlashlightsDec 2, 2021

Hello Kris, Thank you for reaching out to us about your concern regarding critical shipping information. I apologize you had trouble with your order. I wrote the apt# information on the shipping label so there shouldn't be a problem with your delivery. Here is the USPS tracking number for your reference: 9305510923000877760459. For future help when ordering, I have attached what the order form looks like and there is a place for you to put in an apartment number. Please let me know if you have any questions. Thank you for choosing Police Security Flashlights. Sincerely, Stacy Damm

Response from Police Security FlashlightsNov 23, 2021

Hello Jay, Thank you for reaching out to us. I am sorry to hear that your flashlight is not working, that’s not what we like to hear! Could you please submit a warranty claim through our website so that we can gather all the information that we need from you into one place? Here is the link to our warranty claim: https://policesecurity.com/pages/submit-a-warranty . Once we receive your claim, we will reach out to you. I look forward to working with you to get this resolved! We want to make this right for you! Thank you.

Response from Police Security FlashlightsNov 23, 2021

Hello Brett, Thank you for reaching out to us. I am sorry to hear that your flashlight is not working, that’s not what we like to hear! Could you please submit a warranty claim through our website so that we can gather all the information that we need from you into one place? Here is the link to our warranty claim: https://policesecurity.com/pages/submit-a-warranty . Once we receive your claim, we will reach out to you. I look forward to working with you to get this resolved! We want to make this right for you!