Poke CollectReviews of poke-collect.com

I have filed a report with the BBB and they have choosen to ignore it. My next step will be contacting the FTC for deceptive business practices! I've been a customer for many years but not anymore. I've recently had products replaced with what they deem as a worthy replacement. I was never asked if I wanted a replacement for blister packs they didn't have in stock or choose a full refund. What they did instead was mail me five loose booster packs from a booster box they already opened packs from and once they hit the big chase cards they use those in replacement for a 3pk blister that includes a promo card and a coin. I collect sealed products and if I order a blister pack with a promo I expect that's what I'll get or I get my money back! I'm furious! I've sent several emails which have all gone ignored just as the complaint with the BBB was! Buyer beware you may not get what you paid for! As a consumer, I should have been given the choice of getting a full refund and that choice was taken from me. It also left me without the $300+ to go elsewhere for the blister packs with the promo cards.

too money hungry, even if the products are kept around market price. Doesn't sympathize with the customers.

I placed an order with them for a few products. Within 3 minutes, I emailed them asking to cancel when I discovered they wouldn't ship the item for months. They refused to cancel my order without keeping 10%. I begged them and they still refused. For a pre-order of stock they didn't even have. 3 minutes. No mercy was shown to me but they kept my money. Read their scummy return policy before you order with them.

Once a great place to visit both online and in person. Ruined by greed and poor customer service. Spent years and massive amount of money with the business before they were brick and mortar but in the past year to see how the owner treats customers makes me ashamed to have ever spent a dime with the business. I would avoid this place at all cost if you want customers service or to be respected as a customer you will have better chances with Walmart, Target, BestBuy or other LGS.

Paid a lot of money and got very basic graded cards. I guess it's a good business model to sell bad cards at an extremely high price, as long as you market correctly and hide your product.

I live in Canada so the shipping cost was high. I was ok with paying for it because because it was a product I couldn't get in Canada but when it got delivered there was a $100 fee upon delivery. Almost the same price of the product I bought. Will never order again.

Missing item in order, took too long to reply to emails, and shipping took much longer than what they had said. Half of my products also came with dents and damages to the packaging. Please be careful if buying from them.

i ordered a package that was supposed to be a gift to my boyfriend. emailed them feb 17th that my package was returned to sender for no reason. heard nothing back so emailed them again tuesday. i sent a third email thursday and once again, heard nothing back, up until my packaged arrived back at their door. they offered no help and just gave me a refund. won’t be ordering from them again.