PodbeanReviews of podbean.com

Although the outcome of the investigation is not to my satisfaction (I am sad that the podcast in question has been removed from Podbean), the support process has been a GREAT experience: I received timely feedback, my emails were responded to in a timely and corteous manner, follow up was promised and the promise kept. So overall I am greatly satisfied with the support process itself.

Although the problem we had was not directly with Podbean (the distribution in some apps need more steps), you help me a lot to solve it and now Im only waiting for the review to get published. The answers to my emails were always very kind and helpful and the answering time was very quick.

Podbean always makes it very easy and seemless to communicate - their response time is RIDICULOUSLY FAST !!

Podbean’s customer service staff should run the world. I spoke with them, everyday, over a week and a half, handling every instance quickly and with a plan. Melody was incredibly efficient, kind, a boss. Everyone was so adept at their job. I’m like gonna miss them now that all is resolved.

I meant to take down my podcast but was struggling with doing it. I ended up getting charged. Podbean understood and continually emailed me back and followed up. They were patient and gave me technical help too! It’s rare for businesses to care! I appreciate y’all. If I go back to podcasting I’m coming back here. Only place I’d recommend. Stellar platform stellar help!

Podbean support responds immediately and are so helpful and friendly!

The service I got from your team member Bert was, prompt, direct & professional, but mostly the promptness was a welcome change to a lot of other hosting companies.

The way they responded to me when I tested them the message. And how they were able to resolve my issue. Am very happy