Plumeria SwimwearReviews of plumeriaswimwear.com

This company makes it impossible to return!! DO NOT PURCHASE FROM THEM!! They do not respond to emails and you only have 14 days. They drag it out to where you will not be within the 14 day return policy.

This company does not allow refunds if you use a promo code, which is why they are always running a promotion. If you'd like to exchange an item, you must send pictures to have the exchange approved, pay return shipping, pay a $15 restocking fee, wait for a store credit to be issued, and then reorder the replacement item, and pay for shipping again. The quality of their swimwear is comparable to Shein or Zaful, but at premium prices, and no option to return for a refund. Please DO NOT PLACE AN ORDER and spread the word about their unethical business practices.

Cheap products. Bad quality. Shipped only the tops of three bikinis and did not accept any returns since the products were on sale. Canceled the rest of the order (the bottoms) since I was waiting already for three months and did not get my money back. They pretty much exclude everything from returns (items on sale which are always all items on their website; opened packages even when tags are still in place, and so on). Customer service is very slow. They point out they only accept returns within 14 days which is not possible if they need more than one week to answer your request. Address for returns is not shown anywhere on website or within package. For anyone needing it: Plumeria Swimwear Moreland, GA 190 Bridgeport Blvd, Moreland, GA 30259 On top of all these issues, they declared the value of the package as almost 300USD. I did not even pay half of that since everything was on sale. In order to receive my package I had to pay another 100€ to customs to later find out that half the items were missing. DO NOT ORDER IN THIS STORE! I CANNOT EMPHASIZE THIS ENOUGH!

The worst customer service! It took months to get what I purchased, and when arrived, I was so disappointed, fabric is cheap, horrible fitting etc. Not worth a penny! Meanwhile I purchased from BAQ Body, highly recommend, quick shipping, everything beautiful, best quality! Plumeria should learn from them

Horrible customer service. Ordered 2 months ago and have yet to receive the 2 bikini I ordered. Contacted customer service and it seems that I get a generic response just telling me sorry they are backed up. Told them to refund my money or at least give me some type of communication as to when they are shipping out. I look on their website and it's just a slap on the face because in the front page it says they ship out in 3-5 days. Here I am 2 months later. Stay away. Go to fashionova or other better websites

Poor quality and prints/colors do not match between the tops and bottoms. Don’t bother reaching out to customer support they are worthless.

We had previously ordered from this company during the pandemic and it took 2 months to get the items. We figured that was because of pandemic and decided to give them another chance. I ordered 2 bathing suits for my wife 2.5 months (January 3rd) before we were to go on a trip. Both suits showed as "in stock" on the website. However now 4 months ago later we still do not have tge items. I emailed multiple times over that 4 months. I was told in February that 1 suit was now on backorder and would slow the whole order (even though it was in stock when I ordered). I was then told "release date should be next week" on March 26th. Then on April 10th told "new release date is April 15th", even though the company sent a seperate spam marketing email saying that these suits were "in stock". Then April 25th I sent an email asking "whats the new excuse" to which I got no response until May 2nd when I got an email stating my order had been cancelled by Plumeria.

THEY ARE CHEATERS, DO NOT BY FROM PLUMERIA. I ordered items and they were too big so I sent them back and they don’t want to do refund or exchange. So now I don’t have my money neither items that I paid.