Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
plumdiamonds.com
Website
plumdiamonds.com
Category
Jewelry & Watches
Location
Chicago, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: October 2026.
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I am so happy with my ring, it's so beautiful. It's hard to believe that it's finally here! I appreciate all of the hard work, time and effort that went into creating it.
Response from Plum DiamondsApr 3, 2024
Joanne, we appreciate your appreciation! Thank you for acknowledging the effort it takes to create the rings we send to Plum clients...it is clients like you that make it worthwhile! We're honored you chose Plum, thank you!
ML
MLong
High quality at low price
High quality at low price.
For years I've joked with my now husband that if he was planning to buy a small diamond, he should have done it a decade ago. Being in my late 30s, I really wanted a ring I could be proud of. When we decided on a budget for our rings and being an absolute cheapskate at heart, I set to work trying to find the best deal on a REAL diamond. I didn't want to compromise on moissanite or CZ and in searching online for well-reviewed diamond dealers, I bumped in to Plum. I was skeptical at first, only because for the same size, grade rating, etc. they were considerably lower priced than the competition. When I had narrowed my decision to a couple of looks, I ordered a 'try on kit' from both Plum and another diamond company. At the time the other company had a setting that I thought was my favorite. I received their kit first and was heartbroken - the quality was low, the metal was thin and the price per carat was high. I barely put it on my finger before I put it back in the mail to return it. Luckily, the Plum kit arrived the next day, and I knew that was it. I have large hands and wanted a thick band, and of course, a large diamond (perspective, ya know?). The CZs they sent for size comparison were impressive, and the example rings allowed me to gather all of my ideas. After probably an annoying amount of emails with links and photos, Kristy helped me build my absolute DREAM ring. Prongs from one, band from another, diamond shape from a third, but tweaked in so many ways... I stepped out of the process at this point and didn't see it until the proposal. I was so in love with him, but also so in love with the ring. Unbelieveably beautiful, unbeatable service - truly feel like I could walk in the shop, as if I were family. My ring is the most beautiful one I've ever sen, and it's mine.
Response from Plum DiamondsApr 3, 2024
Oh my, thank you! This is more an a review, and we are so appreciative. It's been a pleasure to work with you both and you absolutely are family. Thank you again for your loyalty to Plum and your kind words.
TM
Tee M.
Absolutely Professional
The professionalism is out of this world. I received the ring yesterday and it was the best decision out there. So beautiful!! and Shiny!
Response from Plum DiamondsMar 20, 2024
Wow Tee, what a kind review! Your ring is gorgeous and we're so honored you chose Plum to make it~And, so appreciative you cared enough to leave a review!
RS
Ryan S.
Amazing customer service
Amazing customer service, thank you for making things right!
Response from Plum DiamondsMar 15, 2024
Hi Ryan! Thanks so much for trusting us with this important ring ~ it means so much to us! And also thank you for taking the time to leave a review, we are truly grateful.
KD
Kim D.
Excellent p
Working with Kristy and Renee at Plum has been an absolute pleasure. The product is stunning, the customer service is outstanding and the value and pricing is unmatched. I would highly recommend Plum Diamonds to anyone in the market for a lab diamond ring.
Response from Plum DiamondsMar 3, 2024
Kim, it means so much to us that you cared to leave a review! We appreciate customers like you so much and we're always honored to create something so special for people. Thanks for trusting Plum!
SH
Shannon
Words can’t begin to express just how…
Words can’t begin to express just how amazing these women truly are! I thought I knew what I wanted but then once I got it, it was less than wonderful. 4/10 so back to the drawing board we went and they pulled out all the stops. Bigger, brighter and way more sparkles was my order and they delivered hands down!!!! 12/10 this time! Can’t wait to see it in the setting. Couldn’t be happier. Thx ladies you have really made me a happy woman. 💕💎
Response from Plum DiamondsMar 1, 2024
Shannon, it has been a trip! but we're so happy with the where we landed! Sometimes you just don't know what you want until you know, and I'm honored that you stayed the course with Plum and so thrilled that there was a happy ending all around. We're so excited for you! Thank you for sharing your experience :)
DU
Dustin
Kristy and Renee had great…
Kristy and Renee had great communication and everything went exactly as advertised. Great quality in the ring workmanship
Response from Plum DiamondsFeb 28, 2024
Dustin, we aim to please and seeing your review this morning made our day! We are thrilled that your ring came our beautifully and you had a smooth experience. Thank you for sharing!
DB
Darlene B.
Great quality of the product.
Great working with them to work a problem out. The staff was very considerate and timely. The product was even better in person.
Response from Plum DiamondsFeb 26, 2024
Darlene, we very much appreciate your perspective and sharing your experience. We are so thankful that in the end you love your ring! That's what it is all about! Much thanks for choosing Plum :)