Plum Diamonds Reviews | Read Customer Reviews of plumdiamonds.com

Plum DiamondsReviews of plumdiamonds.com

5.0376 reviews
Jewelry & Watches
5 S Wabash Ave. Ste. 704B, Chicago, Illinois

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Plum Diamonds

About Plum Diamonds

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.

Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: plumdiamonds.com
Website: plumdiamonds.com
Category: Jewelry & Watches
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Plum Diamonds reviews

Showing 372 reviews with 5 stars · Clear filters

H. L.
Jan 7, 2025
The ring is so beautiful
The ring is so beautiful! I’m so happy with it. I made a last minute adjustment to the size and they were able to make the adjustment right and made sure that it was delivered on time before our anniversary. Communication was top notch and couldn’t be more happier!
Response from Plum DiamondsJan 7, 2025
Thanks so much for your kind words! We are so happy we were able to make the ring and the timing right - it means a lot to us to make our clients happy! We hope to see you again for another anniversary :)
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Sean B.
Jan 3, 2025
The communication was fast and easy
The communication was fast and easy. The ring was everything I expected.
Response from Plum DiamondsJan 3, 2025
Hi Sean, so thankful that you were pleased with your experience and the ring! We also appreciate that you cared to share your experience - it means a lot!
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Francois Richer L.
Jan 3, 2025
Very good communication from company
Very good communication from company
Response from Plum DiamondsJan 3, 2025
Thanks so much for your kind words, taking some time to leave a review and for trusting Plum! We truly appreciate it.
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Gary S.
Dec 27, 2024
My wife loved the ring
My wife loved the ring. The team at plum answered all my questions and helped me rush the order to get it in time for my 20th anniversary. Very polite and quick to respond anytime I need questions answered. Will be buying more jewelry in the future.
Response from Plum DiamondsDec 27, 2024
We'd love to have you back at Plum! We're so happy to hear you both loved the ring, and that your experience was pleasant too. Thanks for giving us a try, we appreciate it.!
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Evan F.
Dec 9, 2024
This place is amazing
This place is amazing. They have affordable lab grown diamonds with excellent customization ability. I had no trouble ordering the ring, and it arrived in a timely manner. Their customer service was amazing as well. They make sure to confirm addresses multiple times to ensure a safe arrival. At first I was skeptical from ordering off their website because of the low reviews. However, I am confident enough to say that this place is legit and their products come out looking wonderful!
Response from Plum DiamondsDec 9, 2024
Hey Evan, thanks so much for taking a leap of faith with Plum Diamonds! And thank you so much for caring enough to leave a review (and by "low reviews" we think you mean low in numbers, not in stars!!). Reviews really do help others feel more comfortable giving us a try so we are very appreciative! Please come back to Plum again soon and congrats!
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JR
Nov 26, 2024
Great everything
Great product, customer service, and shipping. I was originally hooked for the product and return policy but truly it's bigger than the return policy it's the commitment to make sure you get exactly what you want and turns out I got that on the first try!
Response from Plum DiamondsNov 26, 2024
Thank you for noticing - we do try to make sure we hear each customer's desires! We work to make sure everyone leaves wanting to be Plum customers for life. We appreciate your review!
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Josie H.
Nov 13, 2024
Fun and easy to use!
Fun and easy to use engagement ring try on kit! I would recommend this for anyone unsure of what you like in an engagement ring!
Response from Plum DiamondsNov 13, 2024
Josie, thanks for sharing your experience with our Find Your Diamond kit! We work hard at making them fun, personalized and worthwhile - we hope to see you at Plum again soon!
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Jillian H.
Nov 4, 2024
Incredible product and business
The packaging was great! There was a personalized note inside thanking me for my business. The communication was great too as I got many updates as to when I would be expecting the product. Definitely recommend Plum!!
Response from Plum DiamondsNov 4, 2024
Jillian, Thanks so much for sharing your experience! We work hard to make sure we exceed customer expectations - we're glad we succeeded. It means a lot that you'll recommend us too-thank you!
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