Elizabeth T.
Beautiful beautiful beautiful!
Beautiful beautiful beautiful!
Response from Plum DiamondsFeb 17, 2025
Elizabeth, so kind! Thank you for caring enough to leave a review ~ they're more meaningful to us than you know :)

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingJewelry & Watches · Chicago, Illinois
Excellent

Jewelry & Watches · Naperville, Illinois
Excellent

Jewelry & Watches · Chicago, Illinois
Excellent

Jewelry & Watches · Chicago, Illinois
Excellent
Showing 372 reviews with 5 stars · Clear filters
Elizabeth T.
Beautiful beautiful beautiful!
Response from Plum DiamondsFeb 17, 2025
Elizabeth, so kind! Thank you for caring enough to leave a review ~ they're more meaningful to us than you know :)
Ellie
The entire process of selecting the diamond and setting for it to go into was really easy. I called their customer service phone for additional questions and Renee was really kind, helpful and knowledgeable. The quality of the lab grown diamonds was gorgeous and true to advertisement. 10/10 would recommend again.
Response from Plum DiamondsFeb 8, 2025
Thanks so much for taking the time and thought to leave a review - it means so much to us and to others considering giving Plum a try. We would love to serve you at Plum again!
David G.
By far the best customer service I have ever had. My wife absolutely loves her ring it’s perfect.
Response from Plum DiamondsFeb 4, 2025
David, we are so honored to be the best customer service you've ever had! And a huge bonus that she loves her ring! We'd love to see you at Plum again and we thank you for giving us a try.
Bailey
The idea for a custom try on kit is AMAZING. Totally took the stress of going into the store and having no idea where to start away. It was such an easy process and curated to exactly what I asked for. Definitely made finding my future ring a fun experience.
Response from Plum DiamondsJan 27, 2025
Bailey, we are so thrilled to hear that your experience with the Find Your Diamond Kit was everything we intended it to be! We'd love to have you back for the "real" ring and are so grateful for your review. Thank you!
Carter P.
Customer service is proactive and helpful. Made the process easy and removed stress of shipment.
Response from Plum DiamondsJan 20, 2025
Thanks Carter! We believe the process should be stress free and hopefully enjoyable! We're relieved you felt at ease with the process and thank you for sharing your experience - it means a lot!
Joshua J.
Every person that I came in contact with was incredible. They worked with me to make the perfect ring, using my references and crafting exactly what I wanted. Everyone was so nice along the way. The ring itself is gorgeous. It looks exactly as it was shown to me and I’m beyond happy with it.
Response from Plum DiamondsJan 17, 2025
Joshua, we are so touched that you were moved to leave a review! It was a pleasure working on your ring and we're so glad your experience was a positive one. Please reach out if we can be of help in the future!
Mike B.
Plum Diamonds provided fantastic customer service! I had a tight timeline for receiving the engagement ring, and Renee was incredibly helpful. She kept me updated on the delivery status, ensuring it arrived on time.
Response from Plum DiamondsJan 14, 2025
Mike, thank you for taking the time to share your experience - we couldn't be happier that we were able to meet your timeline and that your experience was positive. Thanks for acknowledging our efforts and please come back and visit us again soon.
Kaitlyn
This was a phenomenal experience. SO VERY helpful to figure out what I like. You really can’t get a good feel for what you like just trying on rings for a couple seconds in a store. Having a variety of stone sizes, shapes & ring styles to wear throughout your day really helped me figure things out. I had about a 100 questions about designs and products afterwards and with every email I sent I recieved a personal, genuine and patient response back. Kristy, Morgan and Renee were great at explaining things in meticulous detail. They even sent pictures and video of another customers ring (before it was shipped out) because it was the exact style I was looking for, this extra attention to detail solidified that that was the design style I love most. At first I was nervous about spending $150 on a try on kit online, nervous it might be a scam, but boy was I wrong. Knowing they have a sister store in Chicago also gave me peace of mind. Thank you Plum Diamonds. The try on kit is GENIUS.
Response from Plum DiamondsJan 13, 2025
Kaitlyn, thank you so much for the meaningful words! We're so happy to have you here at Plum and grateful you took a chance on us - we appreciate you!