plumbingoverstock.comReviews of plumbingoverstock.com

If there were zero stars, that would be my input. Regrettably, I ordered from Plumbing Overstock ahead of checking Trustpilot / reviews online. As others have experienced, we were charged immediately, which was fine and expected — but were emailed days later that the tub displayed on their website (still, to this day) was discontinued and unavailable. This was surprising at the time, but not once I read other reviews. I've requested a refund just today, but also immediately opened a dispute with our credit card given the reviews — trying to mitigate the time I waste with these folks getting my money back.

Charged my card for over $1,000 for an item that was listed on their site, but no longer available from the manufacturer. Called the company for a refund and they said it would be processed in 7-10 days. It is illegal for a company to charge your credit card before it ships to you. I had to place a chargeback on my credit card. Total scam.

I purchased two items that appeared in stock. 11 days later I had not received yet an update on the sale so I called them. They told me it would take at least 3 more WEEKS to fulfill the order. I was NEVER notified that the items were on backorder! They made me waste precious time as I needed to finish a construction project for a client. I canceled the order

Never received my order that I placed 2 months ago.

Ordered an expensive sink rack back May 6, 2026. On checkout page, said “leaves the warehouse in 7-10 days”. They charged my credit card, took payment. It never shipped. It is June 30 and I have been calling and emailed. First call put on hold for 1 hr and then disconnected. Emailed week ago with all info, and no reply. On the line again for an hour and the sales associate is trying to get me to accept a store credit instead of refund. This site is a total scam. My blood is boiling.

I called 5 times and NO resolution. We ordered in late January and STILL no order. THEY SAY IT IS COMING AND THEN THEY HAVE AN EXCUSE WHY IT DID NOT SHIP. THIS IS A SCAM!!! LINDA LALLY

This website is simply a fancy front end for a drop shipping operation. They don’t stock anything. I ordered a garbage disposal because the price was right and estimated delivery was reasonable. After a week I called customer service, which of course is in India. They said the item wouldn’t be shipped for three weeks. For a garbage disposal??? I requested the order be canceled and payment refunded. Customer service said this would take a couple of days. Huh??? A day later the item shipped but I don’t need it since I got one elsewhere. Now I get to deal with them again for the return. What a sheisty operation.

I've ordered shower arms on May 11. 2 weeks went by and the order still was not shipped. No email about it. I called customer service and was put on hold for 17 minutes to find out the status of the order. When Rep returned she said that the order will be shipped today and I will receive email with tracking number in it. For some reason I doubt it. We shall see The customer service is terrible, rude and bad English. I will be cancelling this order if it does not get shipped soon.