CJ D.
Customer service.
Customer service was excellent.
Response from PlumbestoreSep 17, 2026
That is our goal! Thank you for your review.

We are an online plumbing & hvac supply store. We bring quality products, fantastic prices and great customer service to every customer we serve.
Plumbestore (plumbestore.com) has 46 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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CJ D.
Customer service was excellent.
Response from PlumbestoreSep 17, 2026
That is our goal! Thank you for your review.
R. B. C.
From the purchase to the delivery everything was flawless! The water heater I purchased was fairly priced and arrived promptly safe and sound! Thank you for a seamless experience!
Response from PlumbestoreSep 17, 2026
Happy to hear everything went well. Thank you for your review.
Shirley A.
Fast shipping, Fair Prices and they took care if a Fan Coil that was broken in shipping extremely FAST. Thank you Plumbestore for your excellent response.
Response from PlumbestoreSep 17, 2026
Those fan coils are sensitive. Glad we could take care of you and respond quickly when an issue did arise. Thank you for your review.
William H.
Competitive pricing and fast shipping. Definitely recommend.
Response from PlumbestoreSep 17, 2026
Thank you!
Lauren W.
Quick delivery, packaged neatly.
Response from PlumbestoreSep 17, 2026
Happy to hear it was fast and safe.
Tracy
Dave, my sales rep, was extremely knowledgeable about the product I needed and quickly got back to me with info. The product I needed was back ordered but he was able to get the manufacturer to juggle some things to get what I needed shipped next day. He definitely went above and beyond on top of having the best price on the internet.
Response from PlumbestoreSep 17, 2026
Thank you, we try!
Dan C.
Very happy with the purchase of 240V Electric Boiler. The price was good and the fast shipping exceeded my expectations. Excellent communications during shipping. Will definitely look to Plumbestore for future purchases.
Response from PlumbestoreSep 17, 2026
Glad to hear your order went well. Thank you for the review.
Michael
My original order was damaged in shipping. I informed Plumbestore and sent photos and the damage. They sent me a return label and refunded me. Within a week they sent me my item via a shipping company that got it to me in pristine condition. So I believe that their customer service is pretty good.
Response from PlumbestoreSep 17, 2026
Sometimes the standard shipping companies are a little to rough. Glad we could help when there was an issue. Thank you for your review.