Lori W.
Will not return my money, poor business and product
Ordered a king size bedspread. Received a twin size. When asked to send it back or receive refund was told for mutual benefit for me to keep the order and they would refund 30% of my money back. They then stated "We hope you understand that we had to pay for many fees as production and the operational cost. We hope you understand and can deal with it". Sent another email to them they said they tried to negotiate with the manufacture for a higher refund. They would accept 50% and cannot refund higher. They told me they hoped I would consider this refund. Next email stated Mutual benefit, we would like to deal with you that you keep the order and we will refund 60% of your money back. We hope you understand that we had to pay for many fees as production and the operational cost. We hope you understand and can deal with it. We will try our best to find a good quality print factory and the above-average products to compare with the same product sellers on the market. We thank you so much for your understanding and your patience, and we hope you will be more satisfied with future purchases.