PlatinumshieldservicesReviews of platinumshieldservices.com

First he gave me bad keys. Then when he came back he admitted to making mistakes. Then I paid $444 for different “better locks” so they can’t be broken in to. I couldn’t walk so he went and did the worst job ever pouring on the new locks and metal plates. One of the locks is useless the whole lock turns. I should have known when he showed up drunk again. But I had already paid him. And I have been waiting for weeks for him to come and fix the issue. Excuse after excuse after excuse and now he says he came by but there was nowhere to park. That is another lie. He did a really bad job and now he’s saying I tarnished our friendship. We were never friends. This is business. Also he checked my windows in my house and “ told me how to secure them”. He left the back windows unlocked. I do not recommend hiring this person. If you do he will screw it’s up and probably show up drunk like he did mine. Now I can’t even turn one of the locks cause the lock is turning with the key. Not trustworthy. And a rip off. Told me he could break in my house cause he’s a locksmith. He doesn’t deserve one star but I can’t check 0. I would like at least a partial refund! And yes you did mess with my laundry room window and left it unlocked. Quit lying and you are such a a bad person. All those women you told me about being on drugs and you need a god woman and blah blah blah. You are a drunk and I shouldn’t have to pay for it. I needed my Rv to be secure and you promised that. You are a liar and a thief. I should have come and look at your reviews. You have not only screwed Me outta my money you have done it to others. I would like my money back so I can fix my Rv locks by someone who does the job right. You screwed up 2 off the doors. You cracked them around the lock and now I have another problem, they are getting water in there! You are such an awful person. You took the money knowing that I am disabled and on ssi. I couldn’t even walk when you went out and screwed up my Rv storage locks and doors. I want them fixed!!!!! So be a responsible “business owner” and do the right thing. Fix what you did and give me my money back so I can have someone who knows what they are doing come and fix your bad job! And another thing, you try and sound sincere on here saying “ohhh I’m sorry you feel that way” when I have texts that are threatening, disrespectful, and just nasty! Please give me a refund! I need your insurance info or I will just have my insurance find it. I do have great insurance, something you don’t know how to be. Maybe stop being drunk when you are called to a job. You did charge me the whole amount!!! I paid what the quote was and I don’t care what drug you like more. Don’t come to a customers home or vehicle drunk! You are a nasty person!!!!

The technician was super unprofessional, first by showing up almost an hour late after calling and saying they were almost there and then, upon trying to unlock my car, they broke part of the car door in the process. I was assured that Platinum Shield Services had insurance for such things and would fix the damage. After months of being in contact with the owner, Matt, who assured me he would take care of it, the damage still hasn't been fixed and the owner stopped replying to my inquiries about fixing the damage or a possible refund. I found this very dismaying as I let him know that I'm a single mom who can't afford to fix it myself.

Matt wasgreat!!! We had been dealing with ignition and key issues for months. He came out to Lebanon within a day. Cut and programmed several keys. High qualify work at a fair price. Thanks again!