Planet 7Reviews of planet7casino.com

Absolutely awful, no help whatsoever. Generic, scripted replies to emails, insisting on getting help through live chat...when live chat doesn't exist!! Useless, Cr&ppy company along with ALL their sister sites. Terrible.

This place robbed me of money I won and not only did they do that they took the money I used to get in with one of the most worst casino online that I have ever seen stay away I have screen shots of everything even the costumer service transferred me to 6 different people and still could not do anything.

it will take you months if not years to get your money out of planet 7 casino, in the event that you win a large some of money. Expect 4 weeks of account verification documents for approval and no greater than $2500.00 every 4-5 weeks at best. i won 20,000.00 and only got 3 payments in 2 1/2 months and all the while, they give you the option to reverse your withdrawal to play. the long delays are on purpose, so you reverse you withdsrawals and play and lose....after 2.5 months i was tempted and lost 12,500. if i didnt reverse my winnings that i won on APRIL 2, I WOULD HAVE BEEN FULLY PAID OFF BY THE END OF DECEMBER. I DEPOSIT VIA BITCOIN, THEY GET MY DEPOSITS INSTANTLY, GETTING ANY AMOUNT GREATER THAN 2500, WILL LITERALLY TAKE MONTHS FOR YOU TO GET YOUR MONEY. I FOUND BITSTARZ CASINO, WHERE YOU GET YOUR WITHDRAWALS IN 4 MINUTES, NO DOCUMENTS TO SUBMIT OR TO BE APPROVED. PLANET 7 IS A SCAM. THE LATEST SHADY THING THEY HAVE DONE IS REMOVE THE ACCOUNT LEDGER FOR YOUR TRANSACTIONS FOR THE AMOUNT OF YOUR DEPOSITS AND THE ACTUAL COUPONS YOU USE WITH THOSE DEPOSITS. IT IS IMPORTANT TO KNOW WHEN YOU USE CERTAIN COUPONS BECAUSE THEY OFFER YOU A FREE CHIP 4 WEEKS AFTER THE PROMOTION, IF YOU USE THE COUPON, BUT ITS JUST ANOTHER WAY PEOPLE CAN CLAIM THE FREE CHIP BECAUSE THEY STOP BEING TRANSPARENT WITH MY ACCOUNT TRANSACTIONS AND COUPONS USED. YOU CANT KEEP TRACK OF ANYTHING INCLUDE HOW MUCH YOU DEPOSITED. DONT BE A SUCKER AND LET THEM TELL YOU ITS OK TO WAIT A HALF A YEAR FOR THEM TO PAY YOU YOUR WINNINGS. CASINOS LIKE BITSTARZ PAY OUT INSTANTLY! I CURRENTLY HAVE A WITHDRAWAL THAT NEEDS 7 DAYS FOR MANAGER APPROVAL , TO THEN BE SENT TO THE PROCESSORS FOR ANOTHER 14 DAY PROCESSING OF MY WINNINGS, THIS TIME LINE IS WHAT THEY SAY WILL HAPPEN IN THEIR PUBLISHED TERMS AND CONDITIONS. ITS ONLY FOR $300.00 AND IT WAS REQUESTED 4 WEEKS AGO AND IT STILL HASNT BEEN APPROVED BY A MANAGER TO BE SENT TO THE PROCESSORS, WHICH WILL TAKE ANOTHER 2 WEEKS MINIMUM. IT WILL TAKE 6-7 WEEKS TO GET MY WITHDRAWAL IF THEY WOULD START THE PROCESS, BUT ITS BEEN THERE IN MY ACCOUNT THE ENTIRE TIME AND THEY WONT LOOK INTO IT AND MOVE IT, NO MATTER HOW MANY TIMES I REQUESTED AN ESCALATION, BUT THEY ALWAYS SAY THEY WILL HANDLE IT WITHIN 3 BUSINESS DAYS BUT THEY DONT DO ANYTHING. ITS A JOKE!

I won 2,500 I’ve sent in 125 pages of documents and they refused to send me my winnings,they can send a check . I regret going there. Take my advice and run!

I played here and won 1100.00 and I been emailing them for 4 months now about my winning and they just keep giving me a run around do don't play here as they take your money and never payout to me is Faurd as a player we have rights as I been playing online Casino for over 30 years and away got my winning with in 48 hours Not 4 Months tell friends and Family Members I keep all screen chats with them.i wish I didn't give them my information now The Take Money And Don't Payout people have to stop playing here

Terrible casino for payout. They give you more be excuses. I have never once had a payout from them. I finally stopped playing there. My $2,500 is still pending.

do not play at planet7casino they scam ripoff people they wont pay ur winnings they give u excuse after excuse ive had to jump thru hoops for 2 months and then my$2500 turned into$ 100 they will sure deposit ur money in there account but will not pay they pissed me off so bad ive had to email them there is no talking to someone real

0 freakin stars!!! Nothing but a scam, I’ve been getting the run around for a $168 withdrawal 😂!! It’s been going on 3 weeks 🤦🏽‍♂️