pitneybowes.usReviews of pitneybowes.us

I'll try to keep a very long story short here. I purchased a cube over two months ago for my Shopify business. Turns out Shopify shipping discounts are much better, Shopify's shipping software is free unlike PB, and most importantly, the Cube doesn't connect to Shopify shipping. I then fought tooth and nail to be able to refund it. Today is the 31st day the Cube has been delivered back to PB and I have no money to account for it. Mistakes happen, but all you get with this company is unbelievably poor service. If you call, there is a hurdle with language. Email is a dead end. Facebook messenger was my best experience in getting a response.

Reliable system when things are going good. Our system broke and Pitney says that they won't have a tech or service rep call us for 7 days. There's no one to talk to. So if we need a replacement (and we will) then we will go for at least two weeks without a postage machine while Pitney sorts themselves out. Postage may be what they sell, but it's only service that matters. There are lots of (lower priced) options, we'll be going with one of those when its time to renew.

I absolutely hate Pitney Bowes because of the incessant emails. I've never had a Pitney Bowes account and it's literally impossible to make them stop. There's no unsubscribe link, you have to create account to login in order to cancel and I have no invoices or any other information that's required.There's no way to call these morons, nothing. It's a vile disgusting company. Don't ever give them your email address because you will never be free. Negative 5 stars.