Soniya A.
Great customer support
Pitchground is a great place to find lifetime deals. BACKGROUND Lifetime deals or LTDs have been around for a few years and companies like AppSumo dominate the space. What was once known as a one time fee (wordpress) is now extended to SaaS products mostly and made available to customers. Most companies offering LTDs are new companies looking to get early customer feedback and fundraise in order to further their development. Most important thing to note here is that lifetime means life of the product which can sometimes be as less as a few months. So LTD buyers should manage their risks accordingly. PITCHGROUND Pitchground is a couple of years old but has had some good deals like VirusDie. There are also mediocre deals IMO but I think every LTD buyer should definitely make use of the 60 day refund period to fullg evaluate any purchase. If not satisfied, refund. Just remember though that most products might feel like they are lacking something. Remember these are new companies mostly so they are still building the products. Pitchground also runs discounts periodically. CUSTOMER SUPPORT Note here that PG support is different from Product support. Your product support experience might be different from one product to other but I'm writing this review to praise PG's customer support. Their webinars are very useful to evaluate a product but in addition to that, you get quicl and helpful responses from their team on multiple channels, email, facebook groups, messenger. Special shoutout to the founder Udit who responds to all messages as promptly as possible. It makes a huge difference when the core team is easily reachable and responsive. Overall, LTDs are a gamble but platforms like Pitchground do spend time talking to founders, evaluating their offering, haggling a good deal for their customer base... just to ensure that they launch a good deal on their marketplace. You might invest in 10 deals but it needs 1 good deal to get all that money bacl and more. Kudos to the team at PG for bringing good deals at accessible pricing to the individuals, small businesses, and agencies


