Stephanie S.
BAD QUALITY/14-DAY RETURN WINDOW
My sister ordered some clothes here for me because of an instragram ad (here was error number one). Clothes arrived, they were, fine at best. Mediocre quality, didn't fit well, was going to return, maybe browse the website for an exchange. However, there is only a 14-day return window - which *is* on their website, but who looks at that. I contacted their chat and they told me I could return it for store credit outside the window, but then I had to say, "Okay, but how.", "Just return it to our warehouse at this address." I asked, "You don't need any order information, like my order number or anything?" "Oh, yeah, add that in a note." It felt like I might was well set these clothes on fire. Going to donate them... Wouldn't order from them again or trust the online reviews.


