PinesMaxReviews of pinesmax.com

I purchased a jacket and returned it back in October 2023. I was informed that my refund was being processed. On December 17, 2023. I was informed that I would receive my refund within 3 business days. I never received the refund. I inquired about the refund on January 1, 2024 and was asked do I have PayPal. I gave my PayPal information 5 days ago and as of today I still haven’t received a refund. I didn’t pay with PayPal therefore not quite sure why my refund need to be submitted through PayPal.

Poor quality jacket. Dishonesty. Expensive returns. Will never shop here again.

Fake item. Not as advertised. I've requested a full refund and shipping the item back.

Company is trash sent me wrong product took my money & never sent return label due to the inconvenience

The product was ill-fitting, order was delayed and it was overall just low quality.

The coat that I purchased was smaller than I expected and it didn't look anything like the one that was advertised

If I could give this scam of a company zero stars, I would. I ordered a fleece coat in pink and ivory. The coat I got is pink and TAN and the fabric is some sort of shiny, slick material. I wear a large, and even though reviews stated the coats run true to size, I ordered a 2X anyway, and it's too small. It's too awful to even donate.