Jg
The Website completely changed in the…
The Website completely changed in the las month. It is now another scam, with fake surveys and no payout. It is now a total waste of time
Pinecone research is listed under Research & Development.
Pinecone research (pineconeresearch.com) has 341 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Research & Development · Wyoming
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Research & Development · Denver, Colorado
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Research & Development · ST PETERSBURG, Florida
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Research & Development · Washington, District of Columbia
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Showing 289 reviews with 1 star · Clear filters
Jg
The Website completely changed in the las month. It is now another scam, with fake surveys and no payout. It is now a total waste of time
Unhappy
I’ve had good experiences with them in the past. I just completed an entire survey and then they disqualified me after I completed the entire thing! It is so dishonest to do that without compensation. It’s theft of my data without providing the agreed upon compensation.
Edward W.
I am so disappointed in the new and "improved" Pinecone Research. I had been with them for years and often qualified for their $3 surveys. And yes, they did pay promptly. They were good surveys and not overly long. Since they've changed, I haven't qualified for a single survey. Not one. I have no idea why not, except my experience seems to be that of other survey takers. I am one survey short of being able to cash out and get a $10 gift card. I am really trying to qualify so that I can make that happen, and then it's "Good-bye Pinecone." This just makes me sad. They aren't going to be around long if this is how they treat their loyal base of survey takers who have loved their site.
Linda M.
I've been a member for many years. It has changed over time but still was fun to review products and get compensated for it. But now they have gone way down hill. Since updating their website I never get to participate anymore. I sent them an email going on 2 weeks ago. I got the automated message that they received it but no response even after I reply several times. Very disappointing
Dominic S.
I've been part of the panel for around five years, and while my experience with them started off rewarding, fun, and reliable, the last two years have been awful. Before a recent update to the panel, I've tried taking countless surveys when receiving them via email or app, and 90% of the time—if not, 100%—I would start the surveys and answer a few questions before it ends with a "you're not qualified" page. Week after week I would attempt to do just one survey, but I had no luck at all. Also, I would like to add the company offers product testing as one of the benefits of the panel, but I hadn't received and reviewed a single product from them for the past two and a half years, regardless of requesting it as a survey question selection on multiple surveys. Lastly, surveys used to pay out 300 points, which equates to $3.00, but the last survey I've taken rewarded a dollar; I've researched why this is and found out that surveys started paying a dollar on all surveys. I took a break and have returned to the panel one last time after seeing its platform had been updated. While the platform looks neat and tidy with some improvements on layout, organization, and optimization, I've also noticed that surveys come with a guaranteed reward balance, and some read as 300 points. So over the past two weeks, I gave it another shot. I've taken two surveys so far, and both upon completion—regardless of answering everything truthfully and timely—said in the end that "I did not qualify—try another survey." Very frustrating. Every other survey—at least twenty of them so far—that I've been trying to work on these past two weeks keep saying "I do not qualify" and are removed from my dashboard. I'm not sure anymore; I feel like the platform and panel still struggle to offer opportunities for their survey takers. Even when they do, it's like a slap to the face each time when one sits on the computer and goes through a fifteen to twenty minute questionnaire with honest commitment—just to receive nothing in return.
Marlene L.
This use to be a great survey site until it recently changed. You get so many surveys daily that you don’t qualify for. If you click on it and it immediately says sorry you don’t qualify, why the heck did they send it?
Peggy
I've been doing surveys with Pinecone for nearly two decades. They made extensive changes in the last month and they've become not worth the trouble. They've changed the payout threshold to 1000 points for starters. Good luck even completing one survey, let alone enough to accumulate 1000 points. They are also sending me a flood of surveys and when I click on them I'm told half the time the survey has already closed, and the other half I'm told my profile doesn't qualify me for the survey. I can literally click on an email link two minutes after it shows up in my inbox and it's already closed? I have not completed a single survey since they made these changes, yet my in box is flooded with their emails. I've responded to every email and it's been a huge waste of my time. Maybe it's because I'm no longer a 40something and am now a 60something? My opinions no longer matter? How about just telling me outright Pinecone instead of wasting my time?
Judy Z.
This used to be a reliable site for surveys. I agree with the many reviews that the new format is terrible. I have completed surveys only to be disqualified at that point. Not eligible for the many surveys offered.