Pinecone researchReviews of pineconeresearch.com

Ive used this platform for years. It was good at some point, now its straight trash. Today 9/24/2025 I have tried 6 or more surveys and have been disqualified for them all. Everytime I say that I am black it immediately disqualifies me. I have the screenshots for today. Im done using this crap

I've been with pinecone for years, I've always loved them.. but since they updated its been garbage! Recently I was able to finally do surveys.. but once I would complete them 100% (I have screen shots of the thank you message that you get when you complete a survey) but when it redirectes me.. it says i don't qualify.. thats absolutely BS. I took the survey I finished it, I should get what is owed to me. This has happened more than 8 times now. Time wasted and I have put in so much energy to get them to reply back to me.. but they're not.. give me what you owe and I'll leave.

I have contacted them several times due to the fact my log in no longer works and I have not received a response. I have points in my account that I cannot access. It is very disappointing as it is as though I didn’t get paid for a job I have completed. I have been with Pinecone since the early 2000’s. As of late I stopped getting emails but could access the site but not now. My membership number was my log in and that no longer works. When I request an email to change password nothing happens. I’m very disappointed and feel like they have taken advantage of me.

I was sent to Pinecone by NielsenIQ (yet another poorly rated company on Trust Pilot) when I didn't receive payment for a lengthy diary survey. I was pleasantly surprised when I immediately got a response that a ticket number had been issued for my case and I'd hear from them very shortly. Three weeks later and three subsequent follow up inquiries from me, nothing.

if I could give it a 0 I would. Beware of this site, I just cancelled. Be sure to read their policies in detail. They cancel points after a year which you earned, yet you have to earn $10 to redeem and I stopped qualifying for any surveys . This is unfair, just be advised.

I've used pinecone for the past 5 years and always found it to be the most reliable survey website. I often got selected for product testing as well which I took very seriously and enjoyed, but now they've taken away their PayPal payment option, only do gift cards, boot you from every survey (often at the end when they've collected your information 🙄), and bombard you with constant emails for surveys that expire within minutes. The cherry on top is them harassing you if you can't complete a survey in a while.

I've been a member of pinecone research for years and loved it never screened out tasks took 20 minutes at most and a flat rate of $3.00 and some of the surveys were actually fun to take was a great site to earn from. And then they switched it up and brought in a whole lot more, more surveys sounds great only I've tried taking 7 different surveys in the past 2 days and everyone I was screened out some before any questions were asked/answered. And recently I did a at home product test did he 2 or 3 surveys tested he product for a week and then got 3 dollars for it I don't completely remember but I know me and I'm not about to do a product test for 3 bucks but support from my understanding didn't look into it very hard researcher was contacted to my knowledge, so it was a waste of my time. It probably time to move on from Pinecone it's not worth the hassle especially since it used to be a decent place to make a couple dollars here and there. Not anymore now customer service is different screen outs are different and its kind of all around lame.

They send survey invitations to me but I am NOT allowed to do them. I am rejected before I even see the first question. When I first started with them, you could cash out at $3. That became $5 and is now $10. That would be fine--except they stop letting you have any surveys so that you can reach the $10 mark. I have repeatedly asked them to just let me cash out the money I HAVE earned and I will be done with them. They will NOT do it. So they get to keep the money I already earned. I have contacted both them and their parent company--NielsenIQ--but nothing. I will have to report them to BBB and the Attorney Generals of their state and mine. That is a sad reflection on what was once a dependable survey site.