Jacob H.
This company has NO CUSTOMER SERVICE!
This company has no customer service! If you call during the times of 1pm to 6pm EST, which is what they publish (Sales / Support: (518) 618-4590 (1pm to 6pm EST)) on their website, you will get a snotty English call center. "I can take your name and number, but it's ten o'clock at night and they are closed." This is when I call at 3pm Eastern Time! IF you do get a call back they say it's due to a technical error, but over two years, it has happened EVERY time I've called. The ACTUAL customer service people I have spoken to have been dishonest and unprofessional.