P.F. Chang'sReviews of pfchangs.com

I just picked up a take-out order from P.F. Chang’s in Lake Nona and it was truly disappointing. The chicken lettuce wraps cost $15 where as at Pei Wei they are under $9 and you get substantially more at pei wei……. not only that but they were swimming in vegetable oil …..Truly disgusting …. When I called the store to let them know the woman who answered, told me she needed to get the manager and then put me on hold and then just left me on hold indefinitely until I hung up. good job PF Chang’s in Lake Nona…… way to take pride in your product…..NOT…

We have been frequenting PF Chang’s since the late nineties. We loved the experience at the Irvine Spectrum with the great food and exceptional service. But those days are long gone. Whether visiting in Denver, Si Cal, or Las Vegas where we now reside, we cannot experience a meal at PF Chang’s without multiple food and/or service issues. Such a disappointment. Management needs to take a hard look as your restaurants are becoming a low-end chain charges high-end prices. I used to grade you as an A. Now each disappointing visit earns a C- to a D. We are looking to replace you with a restaurant that has consistent food, courteous service, and responsible management.

Total joke. Ordered today for the first time in several months. The kung pao chicken was a joke. First the price on Grub hub with fried rice on the side is 27.50. The portion size was not very big for 27.50. Kung pao is supposed to have peanuts. There wasn’t a single peanut in the two orders we ordered. I know prices on everything have gone up but this is crazy. Not sure what happened to PF Chang but it’s not what it used to be.

I would not recommend the dining experience. Oolong tea should be available. Green tea was passed off as oolong. Orange chicken was just a bowl of rice with sauced chicken dumped on top. I expected a better presentation. The waitress never brought us chop sticks, we had to get up and find them. We were ignored by our server.

[Northlake location in Charlotte, NC]. Don't get my 2-star rating wrong: the food is quite good and the prices (in this day and age) are reasonable. But having to wait 55 minutes to be seated, when my wife and I had a reservation and we arrived on time, is not. We will not go back to this location, certainly only not on a Saturday at 7 PM. The restaurant is also evidently poorly managed: not only reservations were overbooked but several tables for four had only two customers eating (including ours!), the restrooms were filthy, and the from desk attendants were clueless about handling the chaos in the reception area.

the fried rice and beef was tasteless, and the beef to rice ratio was really small.

Food was not good overall. Wasted my $81 specially burnt lettuce chicken wrap. Waitress was in hurry throughout to wrap up. Dissappointed :(

Long waiting and serving time. We ordered Tofu it was terribly cooked, it was so hard, no sauce in it. Dumpling we ordered were also under cooked. Not good experience and will not recommend