The Pet MarketReviews of petmarketnyc.com

The selection and the staff are the best!

Excellent staff and product selection.

The best people!

Great customer service!

I received a call about my order as soon as I placed it to confirm and was graciously waived a delivery fee without even asking. Discussed food I was purchasing for my extremely picky senior dog. Lovely customer service person and I will be making this my go to shop moving forward.

Quick delivery. When my ‘other’ delivery was delayed by days, Pet Market delivered within just a couple hours! Surely saved the day.

Delivery on time.

Today I placed an order for two products as a last minute gift for my teacher. I was originally planning to pick up from the store address during my class break but I was very pleased to learn that same day delivery is offered. As the day went on I received a message that one of the products I ordered wasn’t available but that a shipment would be coming in the next day. I was given the opportunity to select a different product or wait for the original product to arrive. In the end, I chose to have my order delivered to my teacher’s studio tomorrow instead of to school today. Edwin kept me updated throughout the entire process and was really patient with me and helpful. I am very impressed with the customer support and delivery of this company and Edwin personally.