Jackie W.
Not a customer-first, high-quality brand.
I had been excited to find a seemingly responsible brand that focuses on petite clothing, but very disappointed by a recent customer service experience. I had returned an order that was intended to be a birthday gift to myself that didn't work out (the bust fit was odd/material wasn't high quality), and ordered another dress. Unfortunately the fit also did not work, but I left the country the next day and by the time I returned, the return window had closed. I was hoping for leniency given that this was my first experience with the company and the timing of my trip, but no dice. I like the styles that are offered and was lured by the fact that they say the clothes are responsibly made, but would caution against ordering from them because of fit/poor quality issues and the fact that they aren't customer-first at all. Wish I read other reviews first before wasting money on an expensive dress that doesn't fit.