Personal Trainer FoodReviews of personaltrainerfood.com

I got this deal on Groupon and I felt it was falsely advertised. It said 28 days worth of breakfast, lunch and dinner. But really it was 28 breakfasts, 28 meat entrees and 28 vegetable sides. Also, I had trouble finding the nutritional information for the meals. I suspect that they had a lot of salt, because I actually gained weight while eating it. Finally, I think the website should clearly state that they send the whole month supply of food at once. Most food delivery places I have tried only send you one week's worth of food at a time. I would not order from this place again.

I had high hopes for this one month supply of food and SOOO wanted it to be good, but I was overall disappointed. The vegetables tasted fine / good and I liked how easy it was to make a quick dinner after a long day of work or throwing it in my purse for lunch at work. But, I did NOT like the meat. None of the options tasted natural nor were the ingredients. For most of the meals, I felt like I was eating a chicken / burger patty from McDonald’s or something along those lines. I know it’s marketed as “healthy,” but I just couldn’t help but think I was eating fake, fast food quality meats. I had to literally gag the chicken breast meal down (chewy and consistency of a chicken nugget from McDonald’s). I just feel like I kind of wasted my money and still have a whole freezer full of the stuff! Again, the vegetables are good and I’ll probably continue to eat that, but the meat...that’s ready for the garbage. Maybe I just had too high of expectations. Think I’ll just get my act together and meal prep for the week with natural, real, home cooked meals in the future.

Have been a customer for awhile. However, when an item is not in stock-simply sending an email or a note letting the customer know that would be appreciated. I ordered an item, a large quantity of it, and discovered it never came. Instead, I was told the company supplemented it with another item that we did not want. No notice and the actual order form showed we were supposed to get it. Emailed customer service and was basically told I was compensated by them replacing the items with another item I did not care for. Now, I am being told to look online to see when it becomes in stock and contact them...not very customer service oriented.

I have ordered personal trainer food in the past couple years. I always enjoyed the convenience and weight loss. This past couple of orders the food has been bad. I noticed the bags don’t have personal trainer food on them so I think they have outsourced where they get the food. The bags explode so things don’t get cooked properly, burnt pieces on the meat so when cooked it smokes, breakfasts came smashed up. Just overall disappointment. Whatever changed then they need to review who is cooking and packing the food. For the heavy price tag I deserved edible food.

I was very excited to try Personal Trainer Food after reading about it in a Facebook post and after doing some research I placed my order. I tried it for a week but could not do no more. After heating up the food in the microwave as directed and opening up the baggie a not so good smell would vapor out. However, the food itself was not that bad but after eating shortly after it would just go through me. I would feel sick to my stomach. Not sure if I got a bad batch but do not want to spend that amount again for it to still be the same.

Delivery was prompt and food packaged well. I ordered the REV program. The food and options were excellent. However, when I had a concern for my price and billing the customer service representative was abrupt, rude and seemed to say, "now that you ordered from us and we got paid, we're done with you". Because of this poor care for the customer, I will not recommend or use PTF again. Customer service is a valuable asset, they don't have it!

Whoever is in charge of filling the vegetable orders needs retraining. I ordered the special REV program for $199 which involved 84 vegetables. I set up a Saturday delivery and when I was unpacking, I noticed there were 21 packages of brussel sprouts! I did not order ANY brussel sprouts but here they were, part of the 84. First: Personal Trainer Food does not allow you to order more than 20 of an item on the order; however I was lucky enough to receive 21 packages of a vegetable I dislike! Second: There were other messed up vegetable items on the order. Third: Since I opened the box on Saturday night, there wasn't anyone in customer service to talk with. I sent an email, however they probably do not work on Sunday. So I haven't a clue how this issue is going to be resolved.

With discounts codes it comes in at a reasonable price point full price to product is out of the cost to benefit ratio. I started with 2 Groupon coupons. I used one gave my daughter a coupon as well. I used it for a few months and it was okay. I found out which products they have I liked and which I didn't. Unfortunately you are limited in how much of one product over another product or protein/vegetable you can order. So that is a point of distress. My daughter had tried one of my meals and decided she didn't like it. So I tried to use her coupon and couldn't because it required me to create a new account. Being honest tried to work this out with customer service. didn't work out. When I tried to use the coupon under my daughters name. It kept getting rejected called customer service a few times. Add this letter to the front and it should work. It didn't. So I have what is probably about a $300 credit with them. I think it is probably 370ish because I got the Groupon for the male version package. Basically more Protein over vegetables. The food was just okay. But scientifically put together? Basically no different from what you get in the store. Now if I didn't have the issue with the coupon? Or had the issue with Can I have more of the items I actually liked? Would I be a customer still? The answer is Yes. How confident and I am that this will resolve? Not really. But good concept and it was very helpful getting me started. I have lost give or take roughly 50 pounds, in the 4 month period I used it. Gained some back and still at a net loss of over 35 pounds.