PerixxReviews of perixx.com

I have not received and no shipping status is available

I HAVE NOT RECEIVED MY ORDER

Ordered item never received, no human response from customer service. [MIDDLE FINGER EMOJI]

Perixx marketing emails have nagged me twice to review my experience with them, and I don't have my order yet. The product is late vs. their initially stated delivery date. Maybe it's a good keyboard, but who can tell? However, I can tell their order fulfillment and marketing departments never seem to talk to each other.

I submitted a refund request and was responded to within 24-48 hours, via email, with a list of trouble-shooting tasks and told that if none of them solved the "loud and glitchy keys" to contact them for a replacement because it had been purchased more than 30 days ago. I replied the same day, advised them that I had completed the "to do list" but still found the keyboard to be extremely "rough", but more importantly, I explained that it had only been FIFTEEEN days (provided a copy of the Perixx email order confirmation), and that I'd like to process the return. Since then, I have contacted Perixx at least SEVEN times (via reply emails and new requests through their site). I am STILL waiting for a response, by someone, other than the automated reply email stating that "someone will contact me within 24 hours". It has now been more than a week, which definitely sends a very clear message that they are either incompetent (lacking the skill-set needed to process a return / reply to emails) or deceitful (waiting for the 30 day window to lapse). I will begin posting this review on every site possible until this issue gets resolved. Only make a purchase you are prepared to keep!

Received the wrong product… How can I return it thank you

Replacement keyboard worked for a week, then several key quit working. Think I need to change brands.

have not received my order yet3