PERGOLUX USAReviews of pergoluxshop.com

Their services is very good 👍

Caleb Balazs in the customer support team is absolutely the best! I had a small issue on my order on my end and he helped fixed it so flawlessly and so promptly taking care of my needs! I am truly impressed! He's an asset to the Pergolux team! P.S. If you haven't already I would give him a raise, much deserving candidate!

I spent a year researching these type of pergolas, and let me tell you Pergolux is the best one, hands down. Better than any unmentionables you find. Everything from Purchase, customer service and part replacements, they went above and beyond. Already had two friends buy one each. Assembly is easy but I opted to have it installed and don't regret it one bit. The elitetech guys are awesome and professional as well.

My experience with Pergolux was outstanding. The pergola I ordered is of exceptional quality and looks stunning in my backyard. The customer service team was very supportive and answered all my questions. Delivery was quick, and the assembly process was straightforward. Pergolux is definitely the go-to place for premium pergolas.

I just couldn't wait for my pergola to arrive! I emailed customer service a couple of times to check in on the status of my shipment and they were always very responsive. However, I sadly ended up having to cancel my order because I found out the city I live in has a strict policy about permits for pergolas. The permit also required a drawing by an architect and could take up to a year to be approve. I contacted customer service once again and Melissa called me to discuss my order. She was so nice and understanding. I felt so terrible that I had to cancel my order, but Melissa was so kind and made the cancellation hassle free. If I end up going through the permit process, I will definitely order from Pergolux again! Their customer service is top notch!

They provided an outstanding experience from start to finish. The pergola itself is beautifully crafted and durable. Customer service was responsive and helpful, making the entire buying process smooth. I would highly recommend Pergolux for anyone in the market for a premium pergola.

customer service was super helpful! i have not purchased anything yet, still in my discovery phase, but their customer service rep was very quick and helpful for any and every question i had.

My pergola is stunning absolutely love sitting outside and entertaining. Looks and feels hard wearing and sturdy. Customer service was excellent can't recommend them enough, if I could I would give 10 stars